Warehouse Coordinator

Warehouse Position

Essential duties and responsibilities include general warehouse, inbound, and/or outbound functions. Duties may vary depending on shift.

General warehouse:

• Prepare, process, and distribute routine warehouse documentation including inbound/outbound forms, discrepancy reports, stock/damage claims, time sheets, requisitions, and shipping labels.
• Communicate with internal teams, drivers, and external partners to support operational needs and resolve issues.
• Respond to inquiries, research information, and provide timely updates to warehouse leadership.
• Collect, track, and input operational metrics such as shorts, mispicks, damages, service levels, and overtime.
• Support warehouse personnel by troubleshooting selecting, loading, and shipping issues.
• Perform additional duties as assigned by management.

Inbound:

• Schedule receiving appointments with vendors based on warehouse capacity and operational needs.
• Maintain and update the daily Delivery Appointment Sheet for the receiving department.
• Conduct inbound driver check-in and check-out processes.
• Assign receiving doors and ensure warehouse readiness for inbound freight. Prepare and confirm purchase orders for receiving activities.
• Coordinate with receiving teams to ensure accurate and timely unloading of inbound freight.

Outbound:

• Support night warehouse operations by checking returns, credit slips, and assembling returned orders for proper slotting.
• Investigate picking errors, locate missing products, and resolve discrepancies.
• Communicate with selectors, loaders, and supervisors to address outbound issues and maintain workflow.
• Complete outbound paperwork and reports, including documents for selecting crews, route loading, drivers, and nightly truck receipts.
• Update and maintain the master storage report to ensure accurate inventory placement and tracking.

Supervision:

• N/A

Relationships:

• Internal: Operations manager, purchasing department
• External: Carriers, vendors

Work environment:

• The work will take place at a desk in a US Foods office-based environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.

Minimum qualifications:

• Related experience/requirements: Minimum of two years of experience in warehouse & delivery procedures required.

Knowledge/skills/abilities:

• Effective communication both verbally and in writing.
• Excellent telephone and customer service ability.
• Strong math, analytical, and organizational skills with high attention to detail.
• Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
• Problem solving and critical thinking abilities to solve problems of limited scope.
• Strong teamwork skills with the ability to support others in the department and division.

Education:

• High school diploma or GED/equivalent required.

Preferred qualifications:

• Certifications/training: Preferred experience in the following areas: SAE, Truck Builder, Red Prairie, Kronos, Incentive/Component Pay, Road Net, XATA, Shopfax, Tandem, PowerDock equipment inventories, and warranties.

Physical qualifications:

• Must be able to perform the following physical activities for the described length of time.

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between $21.66 and $26.00.

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.