Software Systems Administrator

Software Systems AdministratorDavis H. Elliot Company, Inc. is seeking a Software Systems Administrator to support the administration, maintenance, security, and continuous improvement of business software systems. This role is responsible for ensuring software reliability, data integrity, user access, system functionality, and overall user adoption. The ideal candidate is a proactive problem-solver who enjoys collaborating across departments to deliver technology solutions that support operational excellence and business objectives.The Software Systems Administrator serves as the primary administrator for Company software applications, with a focus on fleet management and related business systems. This role partners with software vendors, Information Technology, and internal stakeholders to support system performance, user access, reporting, documentation, training, and software enhancements. Success in this role requires strong organizational skills, technical aptitude, attention to detail, and the ability to effectively support users while maintaining system security and integrity.A Day in the Life:Assist in the administration, configuration, maintenance, and optimization of business software systemsCoordinate with software vendors and internal stakeholders to support system upgrades, enhancements, and maintenance activitiesMonitor software performance and reliability to ensure efficient and effective operationsTroubleshoot and resolve system, access, and functionality issuesSupport user account administration, security roles, permissions, and access controlsConduct user access reviews and audits to support security and compliance initiativesAssist with onboarding and software setup for new usersProvide user support, training, and communication regarding system functionality and updatesSupport system integrations between internal and external applicationsMaintain system data integrity, reporting accuracy, and overall system reliabilityAssist in the development and maintenance of reports, dashboards, and reporting solutionsDevelop and maintain documentation related to system administration, processes, and proceduresIdentify opportunities for continuous improvement in software performance, reporting, and user experiencePartner with Information Technology, vendors, and business stakeholders to support technology initiatives and enhancementsPerform other duties and responsibilities as assigned Qualifications & Skills: General understanding of operating systems, networking concepts, hardware components, data management, and troubleshooting methodologiesKnowledge of software administration principles and user access managementStrong problem-solving and troubleshooting skillsEffective communication and interpersonal skills with the ability to collaborate with users, vendors, and stakeholdersAbility to manage multiple priorities, organize work effectively, and meet deadlinesStrong attention to detail and commitment to data accuracy and securityAbility to work collaboratively in a team-oriented environmentBachelor's degree in Computer Science, Information Technology, Information Systems, or a related field preferredExperience supporting Software-as-a-Service (SaaS) applications preferredFamiliarity with software security best practices and data protection principles preferredExperience supporting software integrations, reporting tools, or business systems preferredExperience providing end-user training and system support in a business environment preferred Benefits & Culture: Our success is based on our customers' confidence in us, our people's loyalty, hard work, and performance, and the traditions with which Mr. Davis H. Elliot began the company in 1946. We know that strong teams are built by fostering a culture of respect, collaboration, and shared success. Some of the benefits we offer our team include: Medical, Dental, Vision InsuranceShort-Term Disability and Long-Term Disability InsuranceCompany Paid Life Insurance w/ additional Voluntary Life Insurance401K w/ company matchEmployee Stock Ownership ProgramPaid VacationServant Leadership Training