Dental Customer Service Specialist
Neighborhood Dental
Dental Customer Service Specialist
Neighborhood Dental is looking for a Dental Customer Service Specialist to join our growing team. Our mission is simple: save our patients pain, time, and money while creating an outstanding patient experience.
Why You'll Love Working Here:
- Free dental care for you and your immediate family
- Health, vision, and life insurance
- Health Savings Account (HSA)
- Paid Time Off
- 401(k) with employer matching
- Profit sharing & bonus opportunities
- Continuing education reimbursement
- Referral bonus program
- Uniform reimbursement
- Birthday gift card
- Positive, supportive team culture
What You'll Do:
- Welcome patients and provide outstanding customer service
- Answer incoming calls and schedule appointments
- Check patients in and out at the front desk
- Respond to voicemails, emails, texts, and appointment requests
- Collect payments and enter them into the practice software, Dentrix Ascend
- Maintain HIPAA compliance
- Help create a positive, professional clinic environment
What We're Looking For:
- 2+ years of customer service experience
- Dental office experience required
- Experience with Dentrix Ascend or dental software preferred
- Strong multitasking and communication skills
- Positive attitude and team mindset
About Neighborhood Dental:
Neighborhood Dental is committed to building a supportive, positive workplace where team members can grow while making a difference in our community. We will hire for personality and train for performance, and we're proud to serve patients across the Sioux Falls area.
Neighborhood DentalVacancy posted 17 hours ago
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