Server
PJW Restaurant Group
Now Hiring Servers at PJ Whelihan's Pub + Restaurant in Hatfield, PA With a name that pays tribute to our founder's grandfather, each PJ Whelihan's has a somewhat unique feel, but all are neighborhood establishments that deliver a great guest experience. Inside you'll find an impressive TV package that helps make PJ's the best place to catch all the sports action around a busy bar with a huge selection of beer on tap, including PJW Copper Lager, the signature house beer brewed by Victory Brewing Company. PJs famous wings are a community tradition that has built loyal customers and true fans. Reports to: FOH Manager/ GM PJWRG Must Have KEY Personalities:
- SMILE! A friendly attitude, charismatic energy, and social personality is NEEDED for success in any role with our company.
- Someone who takes pride in their appearance and the way they present themselves to others is a must when you're running the show with PJWRG! We're looking for someone who puts their best foot forward every single day.
- Staying "calm, cool, and collected". Your composure and ability to handle pressure in a high-volume atmosphere is something that will keep the guests coming back time and time again.
- Our ideal employee is a leader in every sense. You MUST be responsible and confident in your position, its requirements and how you intend to carry out your duties!
- Welcome and greet guests. Make all our guests feel comfortable and let them know you're there to personally take care of them.
- Inform guests of specials and menu changes.
- Make recommendations you genuinely feel your guests will enjoy.
- Answer questions about our food, beverages and other restaurant functions and services.
- Properly ID all guests 35 & younger.
- Take food and beverage orders from guests and timely enter orders in our point-of-sale system.
- Deliver food and beverages from kitchen and bar to guests in a timely matter.
- Perform side work at the start and end of each shift as required by service station assignment.
- Maintain clean service areas.
- Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
- Prepare final bill, present check to guest, accept payment, process credit card charges or make change.
- Be ready and willing to assist fellow servers as situations arise.
- Be ready & willing to assist with clearing & resetting tables.
- Be ready and willing to assist bus-person with clearing and resetting tables.
- Thank guests for their visit and invite them to return.
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
- Utilize POS system properly to ensure accurate sales data and the Hot Schedules application for scheduling and communication amongst the restaurant team.
- Read all messages sent from Management via HotSchedules before coming in for each shift. Important information will be communicated via HotSchedules that must be followed & implemented for your next shift.
- Must have basic knowledge of dining room and service procedures and functions.
- Must be TIPS or RAMP certified before first non-training shift.
- Possess basic math skills, handle money, and operate a point-of-sale system.
- Work in a standing position for long periods of time (up to 5 hours).
- Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
- Ideally looking for weekend availability (Friday, Saturday, Sunday)
- Health Benefits
- Employee discount
- Paid training
- Referral program
- Weekly pay
- Employee perks program
- Holiday closures
Vacancy posted 3 days ago
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