Computer Lab Technician III

Computer Lab Technician III

The Grossmont-Cuyamaca Community College District is seeking a qualified individual as a Computer Lab Technician III. The incumbent under the direction of an assigned supervisor, provides advanced instructional help-desk technical support. Performs a variety of highly specialized technical support in installation, repair, configuration and alteration of instructional technology and software, servers, and peripheral equipment in a local and wide area network as well as wireless campus wide. Work with project teams comprised of Information Systems, Network Administrators, and staff. If this describes you, we encourage you to apply for the opportunity to join the innovative and talented Grossmont-Cuyamaca Community College District team and become a part of this dedicated team in beautiful San Diego County.

***This recruitment will establish an eligibility list valid for 6 months and will be used to fill current and future vacancies.***

ABOUT THE GROSSMONT-CUYAMACA COMMUNITY COLLEGE DISTRICT:

As the largest institution of higher education in East County, the Grossmont-Cuyamaca Community College District has enhanced the quality of life in East County for over 65 years by providing top notch, affordable education and workforce training. Our institutions offer a variety of convenient online and in-person classes, along with competitive degree and certificate programs. The District, which includes Grossmont College and Cuyamaca College, serves nearly 30,000 students annually, and awards over 6,000 degrees and certificates each year. The colleges are consistently ranked as top transfer institutions to SDSU, and lead the way in developing educational programs, classes, and services that meet the diverse needs of East County's student population.

WE OFFER GREAT BENEFITS:

Grossmont-Cuyamaca Community College District offers an excellent, fully paid benefits package for eligible employees who are contracted for 20 (twenty) or more hours per week. Benefits include:

• Retirement – CalPERS
• Holidays – 19 paid holidays per year
• Vacation – Starting at 10 days per year for 12-month employees, increasing with length of service
• Sick Leave – 12 paid sick days per year (for 12 working months)
• Fully Paid Medical (for employee and dependents)
• Prescription Insurance (for employee and dependents)
• Fully Paid Dental Insurance (for employee and dependents)
• Fully Paid Vision Insurance (for employee and dependents)
• And more... (please see Benefits tab above)

ALL ABOUT THE JOB:

AT-A-GLANCE POSITION INFORMATION:

***This recruitment will establish an eligibility list valid for 6 months and will be used to fill current and future vacancies.***

Current Vacancy: Grossmont College

Type of position: Full-Time - Monday – Friday

Salary: Range CL-34

$26.97 - $33.72 Hourly

$4,674 - $5,845 Monthly (based on 40 hours per week)

Initial Salary Placement: New employees start at Step A ($26.97 per hour) or B ($28.52 per hour) on the salary schedule.

To view the CSEA salary schedule for this classification, please visit CSEA Salary Schedule (Download PDF reader).

QUALIFICATIONS & REQUIREMENTS:

MINIMUM QUALIFICATIONS:

EDUCATION AND EXPERIENCE: • Graduation from high school and any combination of education and experience equivalent to two years college level course work in, Mac Integration and network management. Completion of Mac OS X software and OS X server programs including UNIX, and other related topics or equivalent experience. At least three years of successful work experience in the field of computer science, or a 2 year degree in Computer Science.

• Cisco certification (CCNA), required or two years' work experience in installation and managing network equipment.

• Network Administration and Software Application Certificates preferred.

• Work experience in the use of computer hardware and software troubleshooting for area of assignment. Work experience in customer service, including public contact.

Please visit Computer Lab Technician III (Download PDF reader) to view the complete job description.

SUPPLEMENTAL INFORMATION:

APPLICATION AND SELECTION PROCESS:

Please read the entire job posting before your application is submitted. Please allow yourself plenty of time to complete the application and supplemental questions prior to the closing date/time of the posting. For step-by-step instructions and help to set up your account and apply to this career opportunity, please visit: SchoolJobs.Com Application Guide

APPLICATION PROCESS:

• Complete the online application:
• Include all current and previous education completed.
• Include area of focus/major for any education entries.
• Include all current and previous work history.
• Do not leave out experience which you think might not be relevant. Please let our recruitment team screen your work history for relevancy.
• List different positions at the same employer as their own entries with completed duration, duties, and supervisory content/answers.
• Work history must include the beginning and ending month/year.
• References:
• References included on your application MUST include a minimum of two (2) current or former supervisors who can speak to your work quality.
• Submit required attachments (if any):
• A resume may be attached, but can NOT be substituted for completing work history, education sections, or the supplemental questions of the employment application.
• Additional documents, if any, may/should be attached to the online employment application.
• Application materials with pictures or personal information will render your application incomplete.
• Please upload.doc,.docx, or PDF files. If you are working on Google Docs or Mac files please be sure to save under.doc or PDF for file to upload correctly.
• Complete Supplemental Questions:
• Any supplemental questions should be answered thoroughly, clearly, and concisely as the responses provided (along with the entire application package) will be carefully reviewed to determine which candidates will move forward in the recruitment process.
• Incomplete answers to supplemental questions such as "See Resume" or "See Work History" or generic answers such as "I have many years of experience" which do not adequately address the specific content of the question may result in the removal of the application from consideration.

VETERAN'S POINTS:

• Veterans not previously employed by the District, with 30 days or more of military service who become eligible for appointment by attaining the passing mark established for the examination, shall be allowed an additional credit of five (5) points and disabled veterans shall be allowed an additional credit of ten (10) points, which shall be added to the percentages attained in the examinations by the veterans.
• Any applicant who claims veteran's credit must submit Form DD 214 at the time the employment application is submitted. Failure to submit Form DD 214 at the time of application shall result in no veteran's credits being considered or added to any passing score.

ASSESSMENT PROCESS:

• The assessment process for this position may include any combination of the following:
• An application screening for initial qualifications
• Supplemental training and experience screening, documentation(s)/certification(s) screening
• Written assessment (Written assessments contain proprietary content and are in-person only and cannot be completed remotely.)
• Performance assessment (Performance assessments are conducted in-person at the same time as the written assessment.)
• Oral assessment (Oral assessments are conducted over Zoom. If you lack reliable computer or internet connectivity, accommodations will be provided in the Personnel Commission office for your participation.)
• The District reserves the right to utilize a flexible pass point (cut-off) on any test part to meet the staffing needs as determined by the District.
• If you participate in and fail any assessment segment, you must wait a period of 90 days (approximately 3 months) to apply/test again for the same classification during a posted recruitment.

CANDIDATE COMMUNICATION:

The Grossmont-Cuyamaca Community College District communicates information regarding the hiring process via email. It is your responsibility, as the candidate, to provide the correct contact information by which to be notified. Please be aware that the District is