Ticket Office Clerk

Ticket Office Clerk

This position supports ticket sales and customer service for a wide range of campus sporting and fine arts events. The role is primarily phone-based, assisting customers as they purchase tickets online, while also responding to emails and text messages during office hours. Additional shifts take place during evening events, providing in-person customer service and ticket sales at event venues.

Note: This is a part-time position (17.5) hours per week.

What you'll do in this position:

• Sell tickets and assist customers with online purchases for athletic and fine arts events
• Provide friendly, professional customer support via phone, email, and text
• Work event shifts that include in-person customer service and ticket sales
• Enjoy working with people and delivering excellent customer experiences
• Think logically and solve problems efficiently
• Maintain a flexible schedule, including office shifts between 9:30 a.m. and 5:00 p.m. and evening event hours
• Work at multiple locations, including the Marriott Center, the Music Building, and other ticket office outlets during events

What qualifies you for this role:

Required

• A firm commitment to the mission of BYU

Preferred

• One year of box office experience

What we offer in return:

This position comes with fantastic benefits, including:

• Employee assistance program, available to the employee and all members of their household
• Access to the library
• Free on-campus parking
• Free UTA pass
• Discounts at the BYU Store and for many events at BYU

Typical Starting Pay: $14 per hour

The actual compensation offered will take into consideration internal equity and may vary based on the candidate's job-related experience, knowledge, skills, and other relevant factors. Candidates with very significant work-related experience may receive an offer higher than the posted typical range.

All Staff positions require a resume.

Refer to the Job Posting for any additional required documents.

Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.