Coordinator, Patient Benefits

divh2Patient Enrollment Coordinator/h2pIts rewarding to be on a team of people that truly believe in making an impact!/ppWe are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us./ppJob Summary/ppThe Patient Enrollment Coordinator is responsible for improving Canos enrollment growth objectives by discussing enrollment and eligibility options with members/non-members. The Patient Enrollment Coordinator is fluent with various payor sources (Medicare, HMOs, Medicaid, etc.) of primary care and physiotherapy services./ppThe Patient Enrollment Coordinator guides the patient/prospective patient through the insurance/cash pay process, explain payment plan options, and assists patient with membership enrollment or credit applications./ppEssential Duties Responsibilities/pulliProfessionally represents Cano Health; provides centers tours./liliIs an expert at Canos services and products. Identifies any prospects/members needs, answers questions related to healthcare access and Cano service offerings, discusses cost of service (if needed) and facilitates enrollment into health plans or payment plans./liliAssists patients with credit application, if applicable./liliCollaborates and maintains a healthy relationship with health plan agents and brokers./liliResponsible for achieving monthly, quarterly, and annual enrollment goals and growth targets, as established by management./liliVerifies insurance and benefit coverage on all of patients insurance plans for each service being provided./liliMaintains lines of communication and follow up with current members to assure there is no loss of benefit coverage./liliCollaborates with Community Outreach associates on center and community activities events, as needed./liliRegularly generates and submits reports on new enrollment for insured/cash pay members./liliDelivers presentations, attends meetings, and distributes educational materials to members/potential members./li/ulpAdditional Duties Responsibilities/pulliAbility to remain positive, courteous, and professional./liliMaintain adequate supplies, equipment, and materials (informational material, promotional items)./liliSelf-motivated and may work with little (indirect) supervision to achieve goals and objectives./liliCommunicate with fellow associates to identify areas of opportunity to enhance membership growth./liliRegularly generates and submits reports on new enrollment for insured/cash pay members./liliAdditional duties may be assigned./li/ulpSupervisory Responsibilities/pulliNo supervisory responsibilities./li/ulpEducation Experience/pulliMin. 3 years of related experience (e.g., marketing, business development, community engagement, healthcare industry)./liliDemonstrated exceptional networking and negotiations skills./liliDemonstrated strong public speaking and presentations skills./liliDemonstrated ability to work in a fast-paced, team-oriented environment with little supervision./liliMust be highly detail-oriented, provide outstanding customer service, be an enthusiastic professional, and be able to build relationships with internal and external customers./liliMust be able to anticipate project needs, discern work priorities, and meet deadlines with little supervision, and be willing to work occasional evenings and weekends./li/ulpEducation Requirements/ppEducation Level/ppDiscipline/ppRequired/ppHigh School/ppKnowledge, Skills Proficiencies/pulliMust be fluent in English and primary language of target population (ie., Spanish)/liliMust be IT proficient working with electronic medical records (preferably eCW), health plan portals, and IT systems (Care Credit and MicroSoft products including Share Point, Excel, Outlook, Teams, etc.)/liliUnderstanding of Medicaid and Medicare (including healthcare markets)/liliDetail oriented to ensure accuracy of reports and data/liliSales and marketing experience, highly preferred/liliPrevious healthcare marketing, enrollment and/or grassroots/community outreach experience a plus/li/ulpPhysical Requirements/ppThis position works under usual office conditions. The employee is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. The incumbent must be able to work extended and flexible hours and weekends as needed. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./ppWork Conditions/ppMust be able to perform essential functions such as typing, standing, sitting, stooping, and occasionally climbing/ppTravel Requirements/ppAmount of Expected Travel/ppDetails/ppYes/pp0-25%/ppWork will involve some driving/traveling to assigned clinics./ppTools Equipment Used/ppComputer and peripherals, standard and customized software applications and tools, and usual office equipment./ppDisclaimer/ppThe duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law./ppJoin our team that is making a difference!/ppPlease see Cano Healths Notice of E-Verify Participation and the Right to Work post here/p/div