Shuttle Driver Swing Shift

Job Description

Job Description

About Us:

VOALA

Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities.  VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

PAY RATE: $23.71 - $24.96 Per Hour

JOB SUMMARY AND PURPOSE

The Driver, Shuttle (Class B) operates the VOALA Passenger shuttle bus, or other VOALA vehicle, and performs scheduled delivery and pick-up routes, transports Program participants and staff as required, may deliver meals to outlying programs and conducts donation collection as needed.  

DUTIES AND RESPONSIBILITIES

• Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilities
  • Assists passengers in securing wheelchairs, car seats and other mobility devices
  • Ensures safety of passengers, operates vehicle in safe manner at all times
• As needed may perform Kitchen drop off for various inter-agency locations in a timely manner; assists kitchen staff with inventory and loading vehicle
• Perform scheduled routes for pick up and drop off
• Conducts donation pick up from outside agencies.
• Maintains trip records as well as mileage and gasoline usage records
• Maintain program vehicle in good operating condition, clean vehicle and equipment after each pick-up and delivery, and takes vehicle for routine maintenance and repairs
• Performs other related duties as assigned

ESSENTIAL ABILITY ACKNOWLEDGEMENT

Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges. 

ESSENTIAL DUTIES:

• Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment.
• Transports Program Participants as directed
• Makes kitchen delivery as directed, assists kitchen staff  
• Drives scheduled routes
• Collects donations as directed.  
• Cleans vehicle and equipment, conducts regular vehicle preventive maintenance, delivers vehicle for routine maintenance and repair.
• Other duties as required and may be subject to change  

MANDATED REPORTER

As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.

Qualifications

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
• Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.

EDUCATION:

• Valid Class B Commercial California Driver’s License (CDL) or ability to obtain one within 6 months of hire, and clean driving record

EXPERIENCE:

• One-year experience as delivery or passenger driver.

PREFERRED QUALIFICATIONS:

• High School Diploma or Equivalent
• First Aid/CPR certification.
• Food handler certification.
• Bilingual English/Spanish or other language

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.