Apartment Leasing Agent

Job Description

Job Description

About the Position :

Sunbelt Properties is looking for a Leasing Agent to work with a team that manages around 200 multifamily apartment units in Dalton, GA. We don’t just manage properties; we work to improve the lives of residents. Sunbelt was named a 'Best Place to Work in Multifamily' as well as 'Best Place to Work in Multifamily for Women' in 2024 and 2025! Come join the award-winning Sunbelt family!

Our Leasing Agent will be responsible, under the direction of the Property Manager, for attracting potential tenants to our properties and helping the tenant through the entire application and move-in process. The ideal candidate is organized, self-driven, and has exceptional customer service skills.

In this role you will :

• Maintain a friendly atmosphere in the leasing office and other areas where prospective residents and current residents meet.
• Answer incoming calls and handle accordingly, whether it is a prospect or resident call.
• Welcome prospective residents.
• Qualify and determine the needs and preferences of prospective residents, professionally presenting the property and specific apartments while outlining features and benefits.
• Maintain awareness of local market conditions and trends, contributing ideas to the Property Manager for marketing property and for improving resident satisfaction.
• Complete all lease applications, assist with application verification and notify prospective residents of results. Prepare miscellaneous communication, as needed.
• Complete all lease paperwork.
• Complete Guest Cards on all prospects, send thank-you notes and perform follow-up correspondence.
• Physically inspect properties when showing apartments; pick up litter and report any service needs to maintenance staff; inspect move-ins, move-outs, and vacancies, submitting work orders as necessary.
• Organize and file appropriate reports, leases, and paperwork.
• Clean, stock and organize the office, maintaining a clean workspace and ensuring all materials are appropriately stocked to meet the office’s needs.
• Assist Manager and in preparation of daily and weekly reports, resident communications, move-out inventory, market surveys, etc.

In this role you will need :

• Dedication to customer service
• Bilingual English/Spanish preferred
• Excellent communication, organizational, and time management skills
• Ability to use technology such as the internet, apps, computers, and phones
• Experience marketing and leasing preferred
• Appfolio experience preferred, but not required

Physical Requirements :

• Prolonged periods sitting at a desk and working on a computer and standing and walking, giving tours, and meeting with potential tenants.
• Must be able to lift up to 15 pounds at times.
• Must be able to traverse a variety of properties with stairs and in a variety of weather.

Please submit your resume for consideration.

Job Type: Full-time

Sunbelt Properties is an Equal Opportunity Employer. We support safe, healthy and drug-free workplaces through criminal background checks and pre-employment drug testing.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

License/Certification:

• Driver's License (Required)

Work Location: In person