Operations Manager

Responsibilities Responsible for Traffic Office, Warehouse and Ramp Operations Management Engaged in resolving service failures and implementing corrective and preventative measures Respond to customers concerns via email Daily Monitor and review managers’ performance Monitor and review staff productivity Manage, plan and control all elements of warehouse and ramp activities Oversee office management and ensure customers’ expectations are met. Requirements Prior experience in cargo and ramp operations Good customer service skills Good leadership skills Able to work Weekends and Holidays Able to work in inclement weather Able to lift weights up to 50Lbs. Hard Skills warehouse operations cargo operations ramp operations performance monitoring productivity management Soft Skills customer service leadership problem-solving communication #J-18808-Ljbffr