Senior Field Technician - Printers & Copier

About the Job

Senior Field Service Technician - Break/Fix (Ricoh Equipment)

• Lexington, KY

Are you a hands-on problem solver who enjoys fixing things and working independently? We're hiring a Senior Field Service Technician to provide on-site break/fix support for Ricoh printers and copiers at client locations across the Lexington area.

This role is perfect for candidates with a mechanical or auto technician background looking to apply their skills in a technical, customer-facing environment.

What You'll Do:

• Diagnose, repair, and maintain Ricoh printers, copiers, and multifunction devices.
• Perform break/fix service calls at customer sites.
• Troubleshoot mechanical and technical issues and replace components as needed.
• Manage your own territory, inventory, and service schedule.
• Deliver excellent customer service and ensure equipment is fully operational.

What We're Looking For:

• Hands-on experience in mechanical, electrical, or repair-focused roles.
• Auto mechanic or automotive technician background strongly preferred.
• Experience in break/fix environments a plus.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and travel locally throughout the day.

Why This Role?

• Take your mechanical skills beyond the shop.
• Work independently in the field.
• Get trained on industry-leading office technology.
• Join a stable, growing service team.

If you enjoy fixing things, solving problems, and being on the move-this is the role for you.

About the Company

Mission and VisionAt Ricoh, we empower individuals to find Fulfillment Through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future.We're empowering digital workplaces, connecting people to information fast and conveniently - and improving communication, efficiency and creativity.