Client Information Security Manager (ISM)-Hybrid

Req ID: 374088

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Client Information Security Manager (ISM)-Hybrid to join our team in Plano, Texas (US-TX), United States (US).

The NTT DATA Services Information Security Manager (ISM) oversees and coordinates the information security services that NTT DATA provides to the customer.  This is an individual contributor role in which the ISM acts as a trusted information security partner with the customer and works collaboratively to understand, anticipate and recommend risk mitigation while promoting the overall information security protection for the customer’s information assets.  ISM partners with the client to align information security with the customer’s business strategy, security policies and regulatory and compliance requirements resulting in increased protection and reduced risk.  In this role, the ISM works with stakeholders and teams across the organization to help deliver information security services. 

Role Responsibilities:

• Ensure the delivery of information security services to the customer is in compliance with the contract and any applicable standards and regulatory requirements (e.g., PCI, SOX)
• Collaborate with the client in the definition and implementation of information security policies, strategies, procedures and configurations in order to ensure confidentiality, integrity and availability of client’s environment and data
• Participate with the customer in the strategic design process to translate security and business requirements into processes and systems
• Evaluate new / emerging security products and technologies and make recommendations to customer leadership in regards to the security posture impact on the organization
• Identify, review and recommend information security improvements as they relate to the achievement of the customer’s business goals and objectives
• Manage and drive remediation efforts related to information security; remediation may be from incidents, penetration tests, vulnerability scans, internal/external audits and Critical Practice assessments
• Identify information security weaknesses and/or gaps in the customer’s current operations and work with the customer to bring information security operations up to standards
• Participate and represent IT Security in Delivery/Operational meetings; conduct an information security operational review meeting with account (e.g., Customer Delivery Executive) and customer (e.g., CISO) key stakeholders with topics including information security status and performance
• Review service management reports to ensure tickets (i.e., incidents, problems, requests, changes) related to information security, are being acknowledged, worked and Service Level Agreements are being met; provide direction on ticket remediation and ensure remediation is complete
• Conduct an ongoing security awareness program for NTT DATA personnel supporting the customer ensuring individuals understand and are compliant with the relevant information security obligations in support of the customer; program should address relevant security topics and adequately provide guidance on security policies and supporting documentation
• Cultivate trusted partner relationships with account and customer; keep consistent and open dialogue to uncover issues, challenges, risks
• Maintain an information security strategy (forward looking roadmap), for your customer, aligning services / portfolio components to the strategy

Required Qualifications:

• 12+ years of relevant experience 
• Strong knowledge of standards / regulations impacting information security (e.g., NIST, ISO, PCI)
• Experience with information security internal & external audits, contract compliance, and quality initiatives 
• Significant experience in identifying and utilizing a global risk based management model.

Preferences:

• At least one of the following certifications: CISSP, CISM, SSCP, CEH, or CSSLP
• Undergraduate or graduate degree
• Security/Consulting industry experience working in a customer facing role with customer security relationship management experience at the senior level
• Familiarity with information security technologies and issues on multiple platforms
• Experience working with network perimeter security technologies such as firewalls, intrusion detection/prevention systems and content filtering technologies
• Working knowledge of security monitoring technologies and processes such as monitoring architectures, log aggregation, SOC/SIEM capabilities and Incident Response
• Significant experience in application and integration of globally accepted security standards
• Advanced knowledge of Information Technology and Infrastructure configurations that will protect systems from unauthorized access and software invasion

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

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