Housekeeping Room Attendant

Guest Room Attendant

The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestrooms with 52 suites, seven delectable dining experiences, a scenic rooftop pool, a luxury Breve Spa, and more than 100,000 square feet of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the team that was voted "2023 Best Places to Work" by the Boston Business Journal!

Creativity must infuse everything we do, and everyone in the hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. We believe there is always a way to make it work. If we don't have the solution, we dig deeper creatively to find one.

As a Guest Room Attendant, this position is responsible for maintaining a high standard of cleanliness in each guest room. Room Attendants refresh rooms for guests who are continuing their stay, as well as thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in. Local 26 Contract stipulates starting rate per hour at $23.07 and after 6 months of service, rate increases to $24.72 per hour. After one year of service, hourly rate per hour increases to $32.96.

Responsibilities:

• Thoroughly clean guest rooms including making beds, cleaning bathrooms, vacuuming, and dusting.
• Uphold Omni Safe and Clean processes.
• Restock and replace used items within guest rooms.
• Communicate clean status of each room upon completion.
• Remove room service trays and tables from guest rooms.
• Stock supply cart and ensure that it is neat and well always organized.
• Check all equipment prior to and after use to ensure that it is in good working order.
• Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
• Attend all required department trainings and meetings.
• Perform any other duties required by management.

Qualifications:

• Excellent customer service and verbal communication skills.
• Maintain a professional business appearance, attitude, and performance.
• Strong attention to detail.
• Prior housekeeping experience required or other relevant environmental services experience.
• Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.
• Must be willing to work flexible hours as needed during busy times, including nights, weekends, and holidays.
• Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to View email address on click.appcast.io.