Senior Account Manager (Print/Point-of-Sale)

Job Description

Are you a client-focused leader with experience in print, or point-of-sale (POS) display programming experience? We're looking for a Senior Account Manager to join our team and help drive strategic client partnerships, operational excellence, and business growth.

In this role, you'll serve as a trusted advisor to key clients, leading cross-functional teams to deliver innovative marketing and procurement solutions while identifying opportunities to expand existing business.

What You'll Do

Client Leadership & Relationship Management

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• Serve as the primary day-to-day strategic contact for client stakeholders, building trusted and lasting relationships.
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• Lead client meetings, business reviews, presentations, and planning sessions to discuss performance, strategy, and future opportunities.
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• Develop a deep understanding of client brands, business objectives, and market dynamics to deliver exceptional service and value.
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• Identify opportunities to improve procurement strategies, buying cycles, sustainability initiatives, and product innovation.
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• Drive account growth by expanding existing business relationships and exceeding commercial targets.
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• Champion innovative solutions that enhance client outcomes and strengthen long-term partnerships.
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Project & Program Management

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• Oversee multiple complex projects simultaneously, ensuring deliverables are completed on time, within budget, and to the highest quality standards.
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• Collaborate with internal teams and external partners to ensure seamless execution from concept through delivery.
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• Anticipate challenges, proactively escalate risks, and develop practical solutions to keep projects moving forward.
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• Support sustainability initiatives by incorporating environmentally responsible practices into project planning and execution.
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Creative & Brief Development

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• Partner with clients to translate campaign objectives and brand standards into clear, actionable briefs.
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• Review creative concepts, prototypes, and samples to ensure alignment with client expectations and project goals.
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• Provide strategic guidance throughout the development process to maintain quality and consistency.
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Performance & Business Insights

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• Analyze financial performance, project metrics, and service-level agreements to ensure objectives are met.
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• Prepare and present business reviews, campaign results, and strategic recommendations to clients and internal leadership.
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• Leverage data-driven insights to identify opportunities for optimization and continued account growth.
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What We're Looking For

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• 5+ years of experience within a print, point-of-sale (POS), point of purchase (POP), marketing agency, or procurement outsourcing environment , supporting consumer packaged goods (CPG) or retail brands.
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• Strong knowledge of POS procurement, production, merchandising, or promotional marketing programs.
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• Previous leadership or people management experience.
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• Demonstrated success managing and growing client accounts while driving revenue and profitability.
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• Experience partnering with cross-functional teams, including marketing, procurement, operations, and supply chain.
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• Exceptional project management and organizational skills with the ability to manage multiple priorities.
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• Advanced proficiency in Microsoft Excel, PowerPoint, and Word.
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• Outstanding communication, presentation, and relationship-building abilities.
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• Strong commercial acumen with a proactive, solutions-oriented mindset.
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Why You'll Love This Opportunity

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• Work with high-profile consumer brands and cross-functional teams.
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• Influence strategic initiatives while managing impactful client relationships.
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• Join a collaborative, fast-paced environment where innovation and continuous improvement are valued.
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• Play a key role in driving business growth and delivering exceptional client experiences.
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If you're passionate about client partnership, strategic account management, and delivering best-in-class marketing and procurement solutions, we'd love to connect with you.

*Not in the area, but open to relocating? Relocation assistance is an option!