Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency has been proudly serving the community since 2015, and today our team consists of four dedicated members who bring energy, care, and commitment to everything we do. We offer PTO, commissions, bonuses, and a 401k, creating a workplace that rewards both hard work and shared success.

What makes our agency truly special is the sense of family we’ve built. We celebrate every holiday and birthday together, and we take pride in creating a warm, supportive environment where everyone feels valued. Our community involvement runs deep — I currently serve as President of the Vineyard Christian Middle School Board and the YMO (Your Kidney, My Kidney, Our Kidney) Board, and I’m also a Board Member for the Lodi Chamber of Commerce and the Northern CA Team Member Hall of Fame.

We’re looking for eager, outgoing, and motivated individuals who want to grow in a place where teamwork and community truly matter.

ROLE DESCRIPTION:
Jon Rader - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.