Front Desk Associate

divh2Front Desk Associate/h2pThe Front Desk Associate is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests./ppEssential Duties and Responsibilities:/pulliEnsures that guests and members are warmly greeted and promptly assisted/liliEnsures incoming calls are answered in a professional and efficient manner/liliEnsures proper member check-in procedures are followed/liliResponds effectively to member questions, requests and concerns and escalates to management immediately if unable to resolve/liliMaintains the Maintenance Log, Fitness profiles, telephone inquiries and group fitness reservations/liliImmediately reports or escalates to management any unsafe conditions or emergency situations/li/ulpClub Operations and Administration:/pulliKeeps front desk and lobby neat and clean at all times/liliMonitors retail goals and ensures club is on track to meet and exceed assigned goals/liliCalls all past due members regarding late dues and down payments/liliPartners with the maintenance and janitorial staff to immediately address any maintenance or cleanliness issues around the club/li/ulpRequired Qualifications:/pulliMust be energetic and possess a very friendly, outgoing personality and positive attitude/liliPossess strong interpersonal and communication skills, including telephone etiquette/liliPossess a strong customer service focus, diplomacy and professionalism/liliUnderstands and follows oral and written instructions./liliAble to multi-task and perform tasks with accuracy and attention to detail/li/ulpMinimum certifications/educational level:/pulliHigh school diploma or GED required/liliCurrent CPR/AED certification/li/ulpCompensation: $12.00 per hour/ppTrain Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential in our members, our teammates and ourselves. Think big, dont settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here./ppUFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes./ppUFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!/p/div