Alation Administrator and Support Specialist

Alation Administrator and Support Specialist

We are seeking a knowledgeable and motivated Alation Administrator and Support Specialist to join our data-driven organization. This role is critical in ensuring the smooth operation, optimal configuration, and user adoption of the Alation data catalog platform. The ideal candidate possesses a strong understanding of data governance principles, experience with data catalog solutions, and excellent troubleshooting skills.

Responsibilities

• Alation Platform Administration:
  • Manage user accounts, roles, and permissions within Alation.
  • Configure and maintain data sources, connections, and integrations.
  • Create and customize workflows, policies, and automation rules.
  • Monitor platform health, performance, and usage.
  • Upgrade and patch the Alation instance as needed.
  • Experience on Azure Virtual machines management, networking, and firewall.
  • Hands on Experience on self-hosted Alation installations.
  • Alation HA setup and maintenance.
• User Support and Training:
  • Provide first and second-level support to Alation users, addressing technical issues and guiding feature usage.
  • Develop and deliver training materials, onboarding sessions, and documentation.
  • Proactively promote Alation adoption and best practices across the organization.
• Data Governance Collaboration:
  • Work closely with data stewards, data owners, and business analysts to align Alation configurations with data governance policies and processes.
  • Define and implement data quality and metadata management standards.
  • Contribute to the development and enforcement of data access and security policies.
• System Enhancements:
  • Identify areas for improvement in Alation's configuration and usage.
  • Recommend and implement new features or customizations to enhance the platform's value.

Qualifications

• Required:
  • Bachelor's degree in Computer Science, Information Systems, Data Management, or related field, or equivalent experience.
  • 2+ years of experience in a data-related role (e.g., data analyst, data engineer, database administrator).
  • Working knowledge of data governance principles, data quality, and metadata management.
  • Hands-on experience with relational databases and SQL.
• Preferred:
  • Prior experience with Alation or other data catalog software.
  • Prior experience with Alation self-hosted infra support.
  • Prior experience on Azure portal administration.
  • Experience with scripting languages (Python, JavaScript).
  • Familiarity with data governance frameworks and regulations (GDPR, HIPAA, CCPA, etc.).
  • Certifications in data management or data governance.

Skills

• Technical Skills: Data modeling, database administration, SQL, basic scripting, understanding of APIs and integrations.
• Analytical Skills: Strong problem-solving and troubleshooting abilities.
• Communication Skills: Excellent written and verbal communication; ability to explain technical concepts clearly to non-technical users.
• Collaboration Skills: Must be able to work cross-functionally with diverse stakeholders.