Civilian Security Officer - Full Time

Why Bally's? Bally’s Corporation is a global casino‑entertainment company with a growing omni‑channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first‑in‑class sports betting platform, and Bally Casino, a growing iCasino platform. With 10,600 employees, the company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas following the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the portfolio is expected to be supplemented with four additional casinos across three states, expanding Bally’s jurisdiction of operations to include Iowa and adding over 900 employees. The Role Enforces all policies to ensure safe, fair, and efficient operation of Bally’s Lincoln Casino while providing excellent guest service throughout the facility. Responsibilities Strategically posted at the facility’s three entrances 24 hours a day to observe guests entering and departing the property. Check identification of individuals entering Twin River in compliance with Rhode Island state law. Staff the Security Dispatch Center 24 hours a day; officers assigned to dispatch answer phones, monitor all radio communications from all departments, monitor surveillance cameras (non‑gaming areas), and dispatch the appropriate response utilizing surveillance, fire/EMS, police, and other departments in a coordinated manner. Maintain a CAD (computer aided dispatch) log for all calls for service. Staff the Card and Destruction Room 7 days a week; officers inspect and cancel all cards and dice removed from the gaming floor daily and maintain logs of all visitors, staff, and inventory that enter the Destruction Room. Staff the Badging Office and create and modify C‑Cure badges for staff, vendors, and visitors; maintain CAD logs and monitor surveillance cameras (non‑gaming areas). Possess extensive knowledge of all Twin River Casino’s facilities. Assist guests by providing information and services or directing them to the appropriate source for assistance. Survey self‑parking lots, valet, and the exterior of the casino; staff the badge office for employee check distribution and issuance of temporary badges. Report any observations concerning hazardous, dangerous, or unsafe conditions that may cause injury to guests and/or employees to security immediately. Unable to act as law enforcement security officers and cannot assist with disturbances or arrests. Perform other duties as assigned by supervisor. Qualifications Ability to read and write English. Minimum of 18 years old. Ability to work overnight shifts. Prior customer service experience preferred. License Requirements Rhode Island Department of Business Regulations Gaming License. Serve Safe Certified. Rhode Island Driver Operator License. Physical/Mental Requirements Stand, walk several hundred feet, climb, carry, hear, bend, and stoop. Use manual dexterity, follow directions, and adhere to detail. Regular use of eye/hand coordination. Working Conditions Differing hot, cold, noisy, wet, dry, dirty, smoky, and dusty environments. Rotating shifts. Contact with violent individuals. Work in a moderate noise level environment, increasing to loud at times. What’s In It For You Competitive Salary with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access to perks and childcare discounts Target Hourly Range $19.00 Bally’s Lincoln Casino Resort: About | LinkedIn Let Bally’s Bet on You – We can’t wait to meet you! #J-18808-Ljbffr Bally’s Corporation