Senior Change Implementation Coordinator - Commercial Card Design Team

About This Role:

Wells Fargo is seeking a Senior Change Implementation Coordinator to join the Commercial Card Design team within Global Payments & Liquidity (GPL). In this highly visible and impactful role, you will help shape how change is designed, delivered, and experienced across the organization—driving meaningful improvements that enhance both client outcomes and operational effectiveness.

You will serve as a key partner across business, operations, and technology, translating complex initiatives into well-executed implementation strategies that support scalable growth. This role is ideal for a forward-thinking professional who thrives on driving innovation, challenging the status quo, and identifying opportunities to improve processes, tools, and overall implementation effectiveness.

Success in this role requires the ability to communicate effectively across diverse audiences, simplifying complex concepts into clear, actionable insights that influence decisions and drive alignment. You will be expected to proactively seek and deliver feedback, using insights to continuously refine approaches, strengthen team collaboration, and elevate execution quality.

With a strong focus on providing excellent service, you will play a critical role in ensuring seamless implementation experiences—anticipating stakeholder needs, resolving challenges with urgency and precision, and contributing to a culture of accountability and continuous improvement. If you are energized by working in a fast-paced, collaborative environment where your ideas and expertise directly influence outcomes, this is an opportunity to make a meaningful impact. Learn more about the career areas and lines of business at wellsfargojobs.com.

In This Role, You Will:

• Provide thoughtful feedback and introduce new ideas to enhance processes, tools, and change implementation outcomes
• Identify best practices and recommend scalable workflows and procedures that improve efficiency and client experience
• Develop and deliver clear, impactful communication and training plans to support successful implementation
• Partner with stakeholders across business, technology, and operations to align on strategy and execution
• Proactively gather insights to refine implementation strategies and improve team effectiveness
• Offer constructive guidance and subject matter expertise to support informed decision-making
• Deliver high-quality operational and administrative support across complex projects
• Support project teams with implementation planning, maintenance activities, and execution strategy
• Identify, monitor, and help resolve issues, escalating when needed to maintain progress
• Provide input into implementation strategies, timelines, and execution approaches to ensure successful delivery

Required Qualifications:

• 2+ years of Change Implementation support experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education

Desired Qualifications:

• Demonstrated experience supporting Commercial Card and/or Treasury Management products, with a strong understanding of how these solutions drive client value and operational efficiency
• Working knowledge of Commercial Card platforms and networks (e.g., MasterCard, Visa), with the ability to apply that knowledge to support complex implementations and evolving client needs
• Proven ability to lead and manage multiple concurrent initiatives, navigating competing priorities with strong organization, sound judgment, and consistent delivery of high-quality outcomes
• Experience developing and facilitating engaging training sessions or client-facing discussions, with a focus on delivering clear, impactful messaging and building user confidence
• Advanced proficiency in Microsoft Office tools, with the ability to create polished deliverables, analyze data, and translate insights into actionable recommendations
• Exceptional ability to communicate effectively across diverse audiences—translating complex information into clear, concise, and influential messaging
• Commitment to providing excellent service, consistently delivering a high standard of support while anticipating stakeholder needs and enhancing the overall client experience
• Ability to drive innovation by identifying process improvements, challenging existing approaches, and contributing forward-thinking ideas that improve efficiency and scalability
• Ability to thrive in a fast-paced, deadline-driven environment, maintaining composure, adaptability, and a strong focus on quality and results

Job Expectations:

• ​This position offers a hybrid work schedule.; You must work from a location listed
• Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process

Base Compensation Range:

Salt Lake City, UT: $25.48 - $37.98 (hourly)

Minneapolis, MN: $27.88 - $41.83 (hourly)

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

* Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.