Medical Assistant-Lead (MARC PCC)

Medical Assistant Coordinator

Under minimal supervision, responsible for the coordination of daily activities for Medical Assistants to ensure optimal clinical flow. Provides interpretation and instruction for policies, procedures and practices. Coaches performance of Medical Assistants.

Responsibilities

• Meets all training and competency requirements.
• Provides schedules for staffing at respective clinic and provides support for staff and clinicians.
• Coordinates scheduling of patient tests, ensuring follow-up appointments with physician are scheduled.
• Provides in-service training and acts as a preceptor; coaches and assists with performance evaluations for medical assistants.
• Participates with leadership team to ensure effective clinical operations.
• May document patient exams in electronic health record, noting specifically the exam components, diagnoses, treatment plans, orders, and medications.
• Performs Point of Care Testing (POCT), documents and reports clinical findings to Registered Nurse (RN) in charge and/or Provider.
• Demonstrates proficiency of all MA clinical and administrative duties
• Performs all other duties as assigned.

Qualifications

• Supports the mission, vision and patient promise throughout all interactions.
• Communicates effectively, written and verbally.
• Possess analytical thinking this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
• Participates as an integral part of the interdisciplinary healthcare team in providing the highest quality of care to the patient the UT Health Way.
• Knowledge of EPIC software; may be required to be EPIC super user.
• Meets all training and competency requirements.

This position may require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48.

Required Skills

Experience

• Seven (7) years of related healthcare experience is required.

Skills

• High School degree or GED is required.

About Us

Benefits Overview UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits. Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates. Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist. Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits. Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working. FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses. Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers. Time Off - A generous leave program offers multiple paid leave options:

• Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
• Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
• Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
• Holidays: 12 set paid holidays each year.

Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership. EEO Statement UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.