Lead Room Service Attendant

Payroll Title:
HOSP BLANK AST 3 Department:
La Jolla Nutrition Services Hiring Pay Scale
$27.49 - $34.17 / Hour Worksite:
Jacobs Medical Center Appointment Type:
Career Appointment Percent:
100% Union:
EX Contract Total Openings:
1 Work Schedule:
Variable, 12-Hour Shifts, Variable


#139865 Lead Room Service Attendant

Filing Deadline: Thu 6/11/2026
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UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

This is a UC San Diego Internal Recruitment open to UCSD and UCSD Health System Staff Only


UCSD Layoff from Career Appointment : Apply by 06/08/2026 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.


Reassignment Applicants : Eligible Reassignment clients should contact their Disability Counselor for assistance.

DESCRIPTION

The Lead Room Service Attendant is dedicated to providing exceptional quality and service to patients on the assigned inpatient floor. The Lead RSA is the designated meal service contact for patients, ensuring all service interactions are to UCSD Health System standards of excellence for quality, professionalism, and friendliness.


Under general supervision, provides high quality, personalized customer service with focused attention to detail. Obtains and honors patient food selections and preferences. Delivers meals, snacks, and beverages in a timely fashion. Accurately follows appropriate patient identification procedures and diet orders. Utilizes current food service ordering software and technology with proficiency.


Independently manages time with the utmost efficiency, and responds promptly to patient telephone requests. Responsible for handling all concerns related to meal service, verifying accuracy of orders, quality of presentation, and the provision of solutions through service recovery. Strives to meet and exceed patient and Health System expectations. Adheres to departmental policies and procedures. Upholds the Health System core values and CARING standards. Assists in training, mentoring, and coaching new and current employees. Completes Quality Assurance Process Improvement with RS manager's guidance. Coordinates and conducts room service orientation for new hires in RS Manager's absence. Performs other related duties as assigned.

MINIMUM QUALIFICATIONS

• Five (5) years of professional experience in a quality food or hospitality service operation, or institutional food service role; or an equivalent combination of education and experience.
• Must be able to obtain a Food Handler's Card.
• Well-versed in hospitality, attention to detail, and quality control.
• Thorough knowledge of quality food service techniques and standards.
• Must be fluent in English (reading, writing and speaking).
• Demonstrated food and beverage knowledge.
• Ability to set and deliver quality meal service as ordered, on time, hot and in accordance with hospital standards.
• Proven professional attitude. Must remain calm in stressful situations. Maintain confidentiality at all times

PREFERRED QUALIFICATIONS

• Degree in Nutrition or related field.
• Room service experience.
• Training in food and/or hospitality services.

SPECIAL CONDITIONS

• Constant standing, walking and bending.
• Ability to lift and carry food service trays.
• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act


Annual Full Pay Range: $57,399 - $71,347 (will be prorated if the appointment percentage is less than 100%)


Hourly Equivalent: $27.49 - $34.17


Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

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If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and dozens of outpatient clinics. We invite you to join our team!


Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community .

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California's Anti-Discrimination Policy, please visit:


UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.


UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.


Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.


a. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace