Program Specialists

Job Summary The David Eccles School of Business is seeking a dynamic, energetic, and relationship-driven Enrollment Outreach & Admissions Specialist to support enrollment growth across MBA programs. This role combines strategic outreach, recruitment, partnership development, and admissions counseling to build and convert prospective student pipelines. The ideal candidate is proactive and externally focused, with the ability to cultivate relationships, generate new opportunities, and engage working professionals through networking, outreach campaigns, events, and one-on‑one engagement. In addition to guiding prospective students through the admissions process, this individual will play a critical role in expanding awareness of our programs through employer partnerships, alumni engagement, professional networking, LinkedIn prospecting, and strategic recruitment initiatives. The ideal candidate thrives in a fast‑paced environment, is energized by building relationships and creating opportunities, and is motivated by ambitious enrollment goals. Exceptional communication, relationship management, organization, and project management skills are essential. Responsibilities Strategic Outreach & Pipeline Development Build and manage prospective student pipelines through proactive outreach and relationship cultivation. Develop prospect lists and outreach strategies rather than relying solely on inbound inquiries. Identify and engage career‑transition candidates, promotion‑ready professionals, and prospective students seeking career advancement opportunities. Lead outreach efforts for delayed admissions candidates and re‑engage inactive or deferred applicants. Support long‑term enrollment pipeline development through strategic follow‑up campaigns and outreach initiatives. Utilize LinkedIn, professional networking platforms, and CRM tools to identify and engage high‑potential prospective students. Build and maintain relationships with prospective students through personalized digital engagement and one‑on‑one outreach. Coordinate and present at information sessions, webinars, Preview Days, networking events, and other recruitment activities. Develop innovative outreach and engagement opportunities that create early connection points with prospective students before formal inquiry. Build relationships with employer partners, alumni, professional organizations, chambers, and community groups to expand awareness and recruitment opportunities. Attend networking functions, employer events, and community engagement opportunities to strengthen enrollment pipelines and increase program visibility. Support outreach initiatives focused on executive, professional, military‑affiliated, and veteran student populations. Collaborate with internal teams and graduate programs on partnership and outreach opportunities that support enrollment growth. Admissions & Enrollment Management Engage with prospective students through phone, Zoom, in‑person meetings, email, and events to build relationships and guide candidates through the admissions process. Gather, track, and manage leads and prospective student activity within Salesforce CRM. Conduct personalized meetings with prospective students to discuss educational goals, application readiness, and program fit. Contact prospective students who have started applications to encourage completion and provide ongoing support throughout the admissions cycle. Oversee the application process to ensure accuracy and completeness of submitted materials. Collaborate with the admissions team to evaluate applications and identify qualified candidates. Provide individualized counseling and support to prospective students navigating the admissions process. Work closely with Student Services to support onboarding and transition efforts for newly admitted students. Partner with the Office of Graduate Admissions to resolve application issues, support international applicants, and ensure a seamless admissions experience. Assist with scholarship awarding and communication processes. Maintain accurate records in Salesforce, perform regular data clean‑up, and ensure data integrity. Provide additional support as needed to support enrollment, admissions, and onboarding priorities. Work Environment and Level of Frequency Typically Required The role is based in a shared, open workspace designed to encourage active communication, collaboration, and teamwork. In‑person, open‑office environment with regular interaction and collaboration among students, faculty, prospective students, and team members. Physical Requirements and Level of Frequency That May Be Required Nearly continuously: sitting, hearing, listening, and talking. Often: repetitive hand motions (such as typing), walking, bending, reaching overhead, and lifting up to 25 lbs. Minimum Qualifications EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience). Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience. Preferred Qualifications None specified. Additional Information The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy‑related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: University of Utah Non‑Discrimination page. Online reports may be submitted at As per University of Utah policy 5‑108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period. #J-18808-Ljbffr