Business Analyst

Front Desk / Receptionist for Pediatric Dental Office

Are you the kind of person who loves greeting people with a big smile and bright, positive energy? At My Kids Smile, we are dedicated to helping children overcome dental anxiety and making every office visit effortless, safe, and fun!

Led by pediatric specialists like Dr. David Faltys a Board-Certified Diplomate of the American Academy of Pediatric Dentistryour patient-centered practice focuses on conservative, conservative-care dentistry, conservative planning, and making kids feel right at home. You'll be stepping into a warm, supportive team environment where every day brings meaningful connections with local families!

What You'll Do (Responsibilities)

• Welcome Families: Act as the first friendly face parents and kids see, creating a comforting, high-energy environment right at check-in.
• Front Office Flow: Manage multi-line phone systems, answer parent questions, check patients in/out, and schedule follow-up appointments.
• Clinical Synergy: Work closely with our pediatric clinical staff and doctors to keep daily appointments running smoothly and on time.
• Patient Records: Maintain accurate digital patient charts and records inside our practice management system.

What We're Looking For (Qualifications)

• Experience: 13 years of customer service experience (prior front office experience in a dental or medical setting is a huge bonus!).
• Bilingual Skills: Conversational or fluent English/Spanish bilingual skills are highly preferred!
• Communication: Clear, warm, and professional phone etiquette and interpersonal skills.
• Availability: Ability to work the full temporary duration through September 30, 2026, including the specific shift schedule and blackout dates noted above.
• Travel Flexibility: Reliable transportation (willingness to assist at nearby sister locations in the Reno area if needed is a plus).
• Compliance: This is a safety-sensitive role that requires a successful pre-employment drug screen. We strictly adhere to all CDC, OSHA, and ADA safety guidelines.

If you are an energetic customer service professional looking for a rewarding, short-term contract with an exceptional pediatric team in South Reno, we'd love to meet you!

Apply today to join the front desk team at My Kids Smile!

At-Will & Temporary Employment Status: Employment with My Kids Smile is at-will. The temporary nature of this position does not create a contract for a specific period, and either the employee or the employer may terminate the employment relationship at any time, with or without cause or notice. The stated end date (September 30, 2026) is an estimate based on operational needs and does not constitute a guaranteed term of employment.

Safety-Sensitive Designation: Due to the clinical healthcare setting and direct contact with pediatric patients, this role is designated as safety-sensitive and is subject to a pre-employment background check and drug screen in accordance with applicable state and federal laws.

Equal Opportunity Employer: My Kids Smile / Bluetree Dental provides equal employment opportunities to all team members and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or gender identity.

Bluetree's Mission and Vision:

• Mission: To give people something to smile about, today, and tomorrow.
• Vision: Changing lives, changing dentistry.

Core Values That Guide Us:

• Caring: Prioritize the needs of patients, team members, and practices.
• Creative: Foster innovation and explore better ways to enhance dental care.
• Credible: Build trust through experience, education, authenticity, and unwavering commitment.
• Commitment: Stay dedicated to our values, mission, and vision.

Equal Opportunity Employer: We are an Equal Opportunity Employer, fostering a diverse and inclusive workplace. All applicants will be considered for employment without regard to race, religion, color, gender, sexual orientation, national origin, marital or veteran status, medical condition, disability, or any other status protected by law.