Support Worker

Job Description

Job Description

** Average hourly is $18.32 (including wage, incentives, bonuses, overtime, shift differential, etc.)**

** Position Summary **

Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and community partners to ensure families receive necessary services and meet case plan goals.

** Key Responsibilities **

• Provide daily direct and indirect support to families in home, school, and community settings
• Coordinate community resources (e.g., healthcare, childcare, housing, employment, benefits)
• Collaborate with case managers and therapists to implement case plans
• Offer emotional support, coaching, crisis intervention, and parenting guidance
• Assist families with accessing services such as SNAP, Medicaid, SSI, and employment support
• Maintain accurate and timely documentation and prepare records for audits
• Identify and address barriers to family engagement and service success
• Transport clients as required and attend court proceedings when applicable
• Support ongoing communication between families and service providers
• Promote teamwork, cultural sensitivity, and agency values

** Qualifications **

• High School diploma or GED required
• Valid driver’s license and ability to transport clients

** Key Accountability **

Support families in achieving stability by coordinating services, promoting engagement, and ensuring timely, high-quality care.

What We Offer:

• Competitive pay & flexible schedule
• Health, dental, vision & life insurance
• 401(k) match & paid time off (20–25 days)
• 12 paid holidays & longevity bonus
• Employee Assistance & Referral Programs

** TFI is an Equal Opportunity Employer. **

To apply, please visit

Requirements

Predictive Index assessments assist hiring managers determine if a candidate may be a good match for the position.

Please Complete a Predictive Index assessment at the following link:

The PI assessment takes 5-7 minutes to complete. There are no right or wrong answers.

Company Description

At TFI, we understand the importance of taking care of our workforce so they can best serve the children in our care. We are committed to providing our employees with competitive pay, robust benefits, and a supportive work environment. Our comprehensive benefits package includes medical, life, and disability insurance, dental and vision plans, flexible spending accounts, and a 401(k) retirement plan with a 5% company match.

We also offer a longevity bonus, annual raises, flexible scheduling, work from home or hybrid options, and an Employee Assistance Program. Our employees enjoy generous paid time off, with four weeks in the first year of employment, and 12 paid holidays. We provide mileage reimbursement or fleet cars, tuition assistance or reimbursement, a company cell phone or phone allowance, and opportunities for personal growth, development, and advancement. Above all, we pride ourselves on fostering a diverse, equitable, and inclusive work environment.

Company Description

At TFI, we understand the importance of taking care of our workforce so they can best serve the children in our care. We are committed to providing our employees with competitive pay, robust benefits, and a supportive work environment. Our comprehensive benefits package includes medical, life, and disability insurance, dental and vision plans, flexible spending accounts, and a 401(k) retirement plan with a 5% company match.\r\n\r\nWe also offer a longevity bonus, annual raises, flexible scheduling, work from home or hybrid options, and an Employee Assistance Program. Our employees enjoy generous paid time off, with four weeks in the first year of employment, and 12 paid holidays. We provide mileage reimbursement or fleet cars, tuition assistance or reimbursement, a company cell phone or phone allowance, and opportunities for personal growth, development, and advancement. Above all, we pride ourselves on fostering a diverse, equitable, and inclusive work environment.