Director, IVR & Conversational AI Product
Jobleads-US
Humana Inc. seeks a Director of Product Management to lead the next generation of IVR and conversational automation, including Google GECX/Playbooks integration. You will own the full product lifecycle for Centerwell IVR and voice automation, delivering measurable improvements in CSAT, deflection, and call efficiency.
The role demands deep IVR expertise, executive-level communication, and a track record of leading AI-powered dialog experiences that scale across enterprise systems.
#J-18808-Ljbffr Jobleads-USVacancy posted 2 days ago
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