Luxury Hotel Manager-Hotel Director of Operations

Job Description

Job Description

Job Title: Luxury Hotel Manager - Director of Hotel Operations

Location: Texas

Reports to: General Manager

Classification: Full-Time, Exempt

Salary: $150K - $170K + Bonus and Relocation Assistance

Position Summary

We are seeking a distinguished and highly accomplished Director of Food and Beverage to lead our celebrated F&B & Rooms division. This executive role is responsible for the strategic direction and operational excellence of all food and beverage outlets within our 5-star property, including fine dining restaurants, in-room dining, banquet and catering services, lounges, and bars.

The ideal candidate will possess an unwavering commitment to quality and a proven track record of achieving and exceeding FORBES 5-Star service and facility standards. You will be instrumental in elevating our guest experience, driving revenue, managing costs, and inspiring a team of dedicated hospitality professionals.

Key Responsibilities

• Operational & Service Excellence: Direct and oversee all aspects of the Food & Beverage division to ensure the highest standards of quality and service are consistently delivered. Champion, implement, and rigorously maintain all FORBES 5-Star standards across every F&B touchpoint.
• Strategic Leadership: Develop and execute innovative F&B strategies to enhance the guest experience, increase market share, and drive profitability. Curate unique and memorable dining experiences that align with our luxury brand identity.
• Financial Management: Assume full P&L responsibility for the Food & Beverage division. Prepare and manage annual budgets, forecasts, and financial reports. Implement effective cost-control measures for labor, inventory, and operating expenses without compromising quality or guest satisfaction.
• Team Development: Lead, mentor, and empower a large and diverse team, including outlet managers, chefs, and service staff. Foster a culture of excellence, continuous improvement, and accountability. Oversee recruitment, training, and performance management to build a best-in-class F&B operation.
• Quality Assurance: Regularly inspect all F&B outlets to ensure compliance with health, safety, and sanitation regulations. Uphold impeccable standards for food presentation, beverage quality, and service execution.
• Vendor & Inventory Management: Oversee purchasing, receiving, and inventory control for all food, beverage, and departmental supplies. Cultivate strong relationships with premium suppliers to ensure access to the highest quality products.
• Guest Relations: Act as a key ambassador for the hotel's F&B program. Proactively engage with guests to solicit feedback and address any service concerns with diplomacy and efficiency, ensuring ultimate guest satisfaction.

Required Qualifications & Experience

• A minimum of 5-7 years of progressive leadership experience in Food & Beverage management within a 5-star, luxury hotel or resort environment.
• Demonstrated expertise and a proven track record in operating within and achieving FORBES 5-Star rating standards is mandatory.
• Extensive experience managing a multi-outlet, high-volume F&B operation, including fine dining, banquets, and lounge concepts.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field is highly preferred.
• Exceptional financial acumen with proven experience in budgeting, forecasting, P&L analysis, and cost management.
• Strong leadership and interpersonal skills, with the ability to inspire, motivate, and develop a large team.
• Excellent communication, presentation, and organizational skills.
• A passion for gastronomy and an in-depth knowledge of current food and wine trends.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, in line with the demands of a premier luxury hotel.

If interested, please send your resume to View email address on us.fitly.work