Patient Navigator
$23.34 - $33.37 per hourMass General Brigham
Patient Navigator at Mass General Cancer Institute
Join a mission-driven team at the Mass General Cancer Institute (MGBCI) as a Patient Navigator! Essential functions include:
- Leading and participating in the intake process for new patients, helping them navigate their journey into MGBCI with compassion and clarity.
- Providing essential case management servicesincluding financial assessments, scheduling, and medical records coordinationto support patients and their families.
- Ensuring timely and accurate documentation in the electronic medical record, meeting expectations set by our Medical Director and Administrative Manager.
- Working closely with patients, families, and healthcare providers to ensure a seamless and patient-centered care experience by assisting with navigating the complexities of the healthcare system, coordinating resources, and providing support to improve patient outcomes.
- Advocating for patients and their families, ensuring their needs and preferences are considered in the care planning process.
- Serving as a liaison between patients, healthcare providers, and other relevant stakeholders.
- Collaborating with the interdisciplinary healthcare team to coordinate patient care services, appointments, and follow-up plans.
- Assisting patients in understanding and adhering to their care plans.
- Identifying and connecting patients with appropriate healthcare and community resources, such as support groups, financial assistance programs, and transportation services.
- Educating patients and their families about their medical conditions, treatment options, and self-care strategies.
- Ensuring that patients are informed and empowered to actively participate in their healthcare decisions.
- Maintaining accurate and detailed documentation of patient interactions, care plans, and resource referrals.
Qualifications:
- Bachelor's Degree required.
- Strong knowledge of healthcare resources, community services, and patient advocacy.
- Excellent communication and interpersonal skills.
- Ability to collaborate effectively with healthcare professionals across multiple disciplines and experiences.
- Strong organizational and time management skills.
- Familiarity with electronic health records and case management software.
Additional Job Details:
- Remote Type: Hybrid
- Work Location: 55 Fruit Street
- Scheduled Weekly Hours: 40
- Employee Type: Regular
- Work Shift: Day (United States of America)
- Pay Range: $23.34 - $33.37/Hourly
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications, and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.
EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources.
Mass General BrighamVacancy posted 5 days ago
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