Customer Service Operations Supervisor & Coach
EmblemHealth
EmblemHealth in New York, NY is seeking a Service Department Supervisor to manage day-to-day telephone performance, coaching, and handling of eCorrespondence, social media, and HIPAA/privacy updates. You will drive CRM/website updates testing and support training initiatives. The role requires 3-5+ years in similar settings, strong MS Office proficiency, and proven supervisory experience in a healthcare or customer service environment. #J-18808-Ljbffr EmblemHealth
- KeyBank is seeking a Teller to provide excellent service to clients in Troy, NY. You will assist clients with transactions, identify financial needs, and ensure compliance with banking procedures. The ideal candidate has strong client service skills, is experienced in cash...SuggestedHourly pay
- ...team member to act as an Agile Coach within our team supporting a... ...agency is committed to an operating model based on Agile, Product... ...assisting each organization to customize its own path, approach, and solutions... ...Contact Government Services (CGS) strives to simplify and...SuggestedFull timeFor contractorsFlexible hours
- ...Customer Success Manager - WinCap & QSS/OASIS Harris School Solutions • Remote-based with frequent on-site client visits (U.S.... ...seats are changing. A generation of district finance, HR, and operations veterans is retiring, and they're being replaced by capable newcomers...SuggestedCasual workRemote work
- ...Position Title: Customer Success Manager Location: This position is remote, with approximately... ...while using the company's products or services (generally subscription-based or ongoing... ...You are a self-driven professional who operates effectively with minimal oversight and...SuggestedContract workTemporary workWork at officeLocal areaImmediate startRemote work
£25.31k per year
...Health and Wellbeing Coach The Health and Wellbeing Coach provides personalised support... ...engagement work such as screening services (e.g., NHS Health Checks), community and... ...performance requirements: Implement Standard Operating Procedures (SOPs) Fulfil policies and quality...SuggestedContract workFor subcontractorWork at officeLocal areaRemote workFlexible hoursAfternoon shift$18.75 - $25 per hour
...financial wellness conversations, resolve complex issues, and coach other Tellers. The position demands strong client relationship... ...emphasizes compliance with regulatory standards, client engagement, and operational effectiveness. The hourly pay ranges from $18.75 to $25.00,...Hourly pay- ...internal systems and support tools ◾Represent the values of Service Over Sales, putting clients’ well-being first ◾Participate in... ...with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...Full time
- ...At Verint, we believe customer engagement is the core of every global brand. Our mission... ...company advocate. The role displays customer service skills, striving to become a trusted... ...team player but a self-starter that can operate independently Proficiency in multitasking...Local areaShift workDay shift
$72k - $82k
Responsibilities Increase customer engagement, adoption, and revenue. Develop and nurture... ...client's strategic business targets and operations. Regularly check in with clients, understand... ...identify opportunities for additional services. Facilitate or host webinars with...Contract work$66.5k - $123.5k
...valued. The Congress Team Leader directs and coaches the activities of assigned personnel to ensure all customer service levels and deliverables pertaining to pharma account... ...Ensure direct reports are trained on Standard Operating Procedures (SOP), policies, performance...Immediate startFlexible hours- Adams and Associates, Inc. is hiring a Dorm Supervisor for the Glenmont Job Corps Center in New York. This position involves mentoring and overseeing students in a residential setting, ensuring a safe and supportive environment for their growth and development. The ideal...Afternoon shift
- One10 is seeking a Client Services Manager to ensure smooth communications and training program operations while maintaining strong client relationships. You will serve as the day-to-day point of contact for the client, coordinate with internal teams, manage budgets, and...
$122.5k - $423.78k
...driving revenue growth, promoting the Firm's services, enhancing brand visibility, and... ...structures and emerging issues Leading and coaching complex sales processes Overcoming... ...such as accessing sensitive company or customer information, handling proprietary assets...Full timeTemporary workH1b- ...technology solutions provider in Albany, NY, seeks an Associate Customer Success Manager to enhance customer engagement and product... ...customer-facing experience. Skills in multitasking and customer service are essential. Proficiency with tools like Totango is preferred...
$72k - $82k
Capital Computer Associates, Inc. is seeking a Customer Success Manager based in Albany, NY. This role involves increasing customer engagement, developing client relationships, and facilitating product knowledge webinars. The ideal candidate will have a Bachelor's degree...$19 - $25 per hour
...beyond traditional settings, making essential products and services more accessible through every stage of life. As part of... ...faster, and thrive longer. JOB SUMMARY The Sleep Coach will provide excellent customer service and product information, solutions, and...Hourly payTemporary workLocal areaRemote workWork from homeFlexible hours$30k
...Something from the Ground Up Bryant & Stratton College – Albany is launching a Women’s Soccer program, and we are looking for the right coach to build it, lead it, and grow it. This is not a plug-and-play job—this is an opportunity for a driven coach to create a program...Part timeLocal areaImmediate start- ...retail shopping center is seeking a dynamic Assistant Store Manager to lead the team in delivering exceptional customer experiences while supporting daily operations. Responsibilities include team development, driving sales, ensuring customer satisfaction, and managing...Flexible hours
$35 - $50 per unit
...safely to and from clients’ preferred training locations. Create custom lesson plans tailored to each player’s abilities and goals.... ...Minimum of 2 years of professional experience coaching or training lacrosse players of any age. Reliable transportation...Local areaFlexible hours$94.2k
...Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting... ...to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection...For contractorsWork at officeLocal area- Zoom is seeking a seasoned leader to head Customer Success transformation, turning strategy into scalable operations across global teams. You will design measurement frameworks, drive improvements in retention and expansion, and partner with Revenue, Sales, Product, and...Remote job
$195.2k
What You Can Expect You will lead Zoom's Customer Success transformation, converting strategy into operational capability. You'll redesign how we measure and deliver customer outcomes across global teams. You'll drive measurable impact on retention, adoption, and revenue...Work at officeRemote work- A leading cloud solutions provider is seeking a Customer Success Manager to ensure clients achieve their desired outcomes while using their services. This role requires guiding new customers through the onboarding process and maintaining strong relationships to ensure...Remote job
- ...Schulte Hospitality Group is seeking a Front Office Supervisor for the Hilton Garden Inn Albany Airport. This position involves leading the front desk operations to ensure exceptional guest service and efficient staff performance. Candidates should have in-depth knowledge...Daily paid
$100k
...opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and...Local area$119.6k - $215.4k
...about building relationships and ensuring customer success? Are you a fast learner who is... ...through relationships, business acumen, and operational focus. As an Engagement Manager II, you... ...their adoption of Akamai's products and services to support account growth Responding to...Work experience placement$200k - $250k
...Systems is a leading global technology services business that incorporates industry insights... ...to our clients. Apex transforms our customers with modern enterprise solutions... ...business success through strategic and operational leadership. Develop and implement strategic...Full timeTemporary workWork at officeFlexible hours$23.52 - $39.17 per hour
Job Overview Client Service Associate based onsite in Albany, NY, providing daily support to financial advisors and ensuring an exceptional client experience. Requires in‑office presence five days per week. Responsibilities Serve as first point of contact for clients via...Hourly payWork at office- ...and challenges, and become a trusted advisor who anticipates needs. You will drive joint business planning with the client to identify value-added solutions and services, apply a consultative approach to create new opportunities, and #J-18808-Ljbffr Unisys Corporation
$21 - $22 per hour
...provider of high-quality home care services, we empower our clients to... ...’re seeking a Client Service Supervisor who is passionate about... ...and Plan of Care. Provides coaching to Caregivers to ensure high... ...literacy and typing skills. Customer service skills. Education and...Local areaFlexible hours
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