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Customer Service Operations Supervisor & Coach

EmblemHealth

EmblemHealth in New York, NY is seeking a Service Department Supervisor to manage day-to-day telephone performance, coaching, and handling of eCorrespondence, social media, and HIPAA/privacy updates. You will drive CRM/website updates testing and support training initiatives. The role requires 3-5+ years in similar settings, strong MS Office proficiency, and proven supervisory experience in a healthcare or customer service environment. #J-18808-Ljbffr EmblemHealth

Vacancy posted 20 hours ago
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