Customer Support Representative-II

Title

Customer Support Representative-II

Location

RE, USA, CT

Description

Remote Role: Schedule: Would prefer someone to work Wed - Sun, 40 hours a week (weekend availability is 100% required).

EST hours/timezone **not looking for a call center background** You will support hourly and daily quality management and support across our Corporate and Catering programs - a growing space within DoorDash.

You will execute and provide feedback on standard operating procedures, master internal tools, and interact with customers, merchants, and Dashers on a regular basis.

Your work will be critical to Emerging Categories operations as you work to detect fulfillment challenges before they become widespread and persistent.

You will be an active contributor to helping launch new pilot initiatives, as we test and build this business.

Preferred Qualifications:

- excellent verbal communication

- attention to detail

- ability to adapt to changing contexts

- last-hour logistics or delivery customer service experience

Nice to have:

- experience with Slack

- bilingual in Spanish

Classification

TAC: Temporary Agency Worker

Remote Work Address

-

Remote Address Time Zone

-

Holiday Schedule

-

Work Schedule

-

Start Date

May 17, 2026

End Date

Aug 31, 2026

Intake Call Completion Date

2026-05-06T15:54:00.000

Workday Access - Posting

Yes

Requisition Reason

Original|Open Position

Market

CORP

Laptop

Yes

Job Posting SLA Classification

Professional

Job Posting Rejected by PMO

N/A

Requisition Process Type

Standard

Allow for Remote

Yes

Primary Hours

Standard Business Hours

Business Need

Backfill for Contingent

mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:Arial;
color:black"> By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at .