Compliance Investigator - Consumer Protection (Real Estate and Mortgage)

Compliance Investigator II Responsible for evaluating and following up on consumer complaints received through various channels, primarily through Works primarily on consumer fraud and violations of Consumer Protection Laws, analyzing intake and referral information to determine scope and direction of investigations, and making recommendations. May act as case manager/team leader in multi‑person investigations. Responsibilities Case Investigation: Identify and investigate violations under CCPA and related statutes. Analyze consumer complaints and develop investigative strategies. Interview complainants, witnesses, proprietors and other relevant parties. Conduct background investigations, research records, financial documents and compile data. Maintain chain of custody and evidence viability. Share case intelligence with state, local and federal agencies. Prepare witnesses, exhibits and evidence for trial; testify and advise attorneys. Real Estate & Mortgage Fraud Investigation: investigate real estate transactions, sales practices, appraisals, mortgage lending and foreclosure relief programs. Serve as compliance investigator for mortgage lending practices and loan audit. Analyze documentary, financial and electronic evidence for enforcement in real‑estate cases. Case and Data Management/Report Writing: analyze data, summarize findings into reports, charts, PowerPoint presentations and spreadsheets. Write comprehensive reports: investigations, affidavits, warrants and statements. Lead Investigator/Team Leader: act as advisory witness in preliminary, motion and trial hearings; assist attorneys; provide supervisory assistance; coordinate multi‑jurisdictional projects; serve as expert for other agencies. Outreach and Education: provide instructional services and training to governmental agencies. Minimum Qualifications Six (6) years of professional investigation experience as investigator, investigative journalist, auditor or fraud specialist, or other field responsible for investigations with review of complaints, follow‑up, recommendations and compliance. OR a combination of full‑time college coursework in criminal justice, public administration or a closely related field and professional investigation experience totaling six years, with the same scope of experience. Preferred Qualifications Working knowledge of real estate transactions, appraisals, mortgage lending and foreclosure relief programs. Experience with complex, long‑term investigations and evidence assembly for enforcement. Experience investigating consumer fraud or financial investigations. Certified Fraud Examiner. Ability to compile and evaluate complex data sets using spreadsheets or databases. Experience with online research and background assessment tools. Excellent analytical, judgement and decision‑making skills. Strong problem‑solving skills. Strong written and oral communication skills. Ability to work with a wide variety of stakeholders. Conditions of Employment Applicants must pass a thorough background investigation. Must possess and maintain a valid Colorado driver’s license. Flexible work arrangements; minimum one in‑office day per week. Travel and/or overnight stays may be required for court proceedings, investigations or training. Work outside regular business hours, including early mornings, evenings, weekends and overnight, may be required. Benefits Medical and dental health plans. Employer‑paid life insurance. Paid vacation and sick leave earned monthly. Eleven paid holidays per year. Public Service Loan Forgiveness. On‑site fitness center. Retirement benefits including 401(K) and 457 plans. Career advancement opportunities. Flexible work schedules and professional development opportunities. EEO Statement The State of Colorado is an equal‑opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and serve them. We encourage candidates from all identities, backgrounds, and abilities to apply. The Agency will assist individuals with disabilities with reasonable accommodations. #J-18808-Ljbffr State of Colorado