Teller

If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. What’s Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to paid federal holidays. Child Care Assistance Program for eligible dependent(s). Exercise reimbursement program for employees. SUMMARY The Teller will be responsible for daily teller transactions in both the lobby and drive‑up locations of the branch. This position is also responsible for the delivery of outstanding client service and for developing and maintaining client relationships by recognizing referral opportunities for additional products and other lines of business. ESSENTIAL DUTIES AND RESPONSIBILITIES Process deposits and loan payments, cash checks, process savings withdrawals, record night and mail deposits, sell cashier’s checks, and redeem savings bonds. Answer clients’ questions in person and over the telephone. Process additional transactions as needed, including preparing currency transaction reports. Identify basic cross‑sell and referral opportunities, inform clients of new services and product promotions, determine client needs, and direct clients to a banker. Utilize 360View to record activities, incidents, and referrals to business partners and other lines of business. Process consumer credit card applications. Complete special client requests such as closing accounts, ordering checks, exchanging foreign currency, providing special statements or copies, completing referrals, and performing safe‑deposit box procedures. Reconcile cash drawer by verifying cash transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining appropriate cash supplies. Comply with bank operations and security procedures, including participating in dual‑control functions, maintaining client traffic surveys, auditing other teller currency, and assisting in certification of proof. Maintain client confidence and protect bank operations by keeping information confidential and cautioning others regarding potential breaches. Enhance job knowledge by attending training sessions. Contribute to client service and bank success by welcoming new or different requests and supporting team members to accomplish results. Demonstrate basic product knowledge and proficiency with client‑facing systems. Complete work accurately with minimal errors. Participate in volunteer activities. Perform other duties as assigned. QUALIFICATIONS Ability to handle confidential and sensitive information with discretion. Strong mathematical aptitude. Excellent written and verbal communication skills. Strong interpersonal skills. Exceptional attention to detail. EDUCATION AND/OR EXPERIENCE High School Diploma or General Education Degree (GED) required. Experience in a cash handling role preferred. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Dexterity of hands/fingers to operate computer keyboard and mouse. Frequently handling. Frequently hearing.Frequently lifting (up to 25 lbs). Sitting, occasionally standing. Frequently talking, frequently walking. Noise level moderate. Typical work hours vary based on scheduling and business need. Regular and predictable attendance required. Travel as needed. First Interstate Bank is an equal opportunity employer committed to a diverse workforce and a barrier‑free employment process. Employment is based solely on an individual’s merit and qualifications directly related to the position. We do not discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition or any other characteristics protected by law. We make all reasonable accommodations to meet the obligations set forth under the Americans with Disabilities Act (ADA) and state disability laws. All applicants must pass pre‑employment screenings including a background check. First Interstate BancSystem participates in e‑Verify which will require new employees to verify their identity and employment eligibility through the internet‑based system operated by the Social Security Administration (SSA) and the Department of Homeland Security (DHS). E-Verify Notice – English or Spanish. Right to Work Notice – English or Spanish. #J-18808-Ljbffr