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Payments Manager - Claims & Member Experience

Pantera Capital

Carrot is seeking a Payments Manager to lead a team of Claims Processors in Des Moines, IA, ensuring timely adjudication and excellent service while meeting SLAs. You will mentor staff, optimize queue management, and partner with cross‑functional teams to drive improvements in payments operations. This role requires 3–5 years of people management, a Bachelor's degree, and availability 11:00 AM–8:00 PM CT. You’ll contribute to Carrot’s mission of affordable fertility and family‑forming care, with #J-18808-Ljbffr Pantera Capital

Vacancy posted 3 days ago
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