Medical Records Coordinator

Medical Records Coordinator

Summit Spine and Joint Centers (SSJC) is a rapidly growing, multi-state Interventional Pain Management group practice providing integrated clinical, surgical, and imaging services. With clinic locations across Georgia, North Carolina, South Carolina, and Tennessee, our care teams include Integrated Pain Solutions in North Carolina and Savannah Pain Management in Georgia, all operating as part of the SSJC organization. As one of the largest single-specialty practices in the nation, we are committed to collaboration, high-quality patient-centered care, and supporting our teams as we continue to expand. We are seeking motivated, qualified professionals to join us in delivering exceptional care across our growing network.

Summary of Position: The Medical Records Coordinator processes requests for medical record retrieval from storage. The Medical Records Coordinator must excel at coordinating with patients, staff, providers, and other third party sources in providing accurate medical documentation while adhering to all relevant legal frameworks such as HIPAA.

Responsibilities

• Process incoming requests for medical records while ensuring all responses conform to HIPAA requirements
• Retrieve, sort, and scan medical records, medical appeals, and medical signoffs.
• Download requests from fax inboxes, portals, secure email servers
• Match requests with corresponding claims within the electronic medical record
• File new medical records or external medical records as the need arises
• Maintain active and discharged patient medical records
• Notify relevant staff of incomplete medical records
• Answer telephone calls from external record requestors
• Perform clerical and support functions for the Medical Records department

Skills And Abilities

• Proficiency with Microsoft Office applications, including Word, Outlook, and Excel
• Strong attention to detail and commitment to HIPAA
• Ability to work independently and as part of a small team
• Strong interpersonal skills when working with external stakeholders
• Strong written communication skills
• Working knowledge of medical terminology and legal aspects of health information

Education And Experience

• Experience using eClinicalWorks preferred
• Minimum 1-year Medical Records experience strongly preferred
• Bachelor's Degree preferred, or equivalent combination of education, training, and experience
• Certification as a qualified Medical Records practitioner preferred