IT Project Analyst

:

Minnesota - Project Coordinator

Hollstadt Overview

Hollstadt Consulting is a management and technology consulting firm dedicated to placing professionals at engagements where they will excel. When you work with us, you'll work with a refreshingly real company led and staffed by seasoned experts who are also down-to-earth, good people. We're committed to treating you with respect and helping you achieve your career aspirations. Since 1990, Hollstadt has been a trusted partner to more than 150 domestic and global companies and has successfully completed over 2,000 projects. Our continued growth has created challenging and rewarding opportunities for accomplished IT and Business Consultants. Hollstadt Consulting is an equal opportunity employer including disability/veteran.

Role: IT Project Analyst

Start: 4-8-24

End: 12-31-24

Location: Remote

Duties: The scope of work is to assist with the management of an existing work intake process for IT infrastructure requests. This process is built using Service Now and Azure Dev Ops capabilities and the work effort would include (1) the intake, triage and management of work requests (2) communication to assignment teams and customers (3) assessment of process for improvements.

Experience Required:

-IT Infrastructure projects such as Server, Telecom, Network, Data center migration, refreshes -Working within a hospital setting that has 24x7 patient care -Communicating status updates with customer stakeholders and project teams -Demonstrated strong organization, communication and interpersonal skills -Process Execution: Management/support of intake process, including triage of requests and communication.

• Process Improvement: Ability conduct process assessment and redesign (looking at current state and recommending future state).

-Bachelor's degree and training/experience in Information Technology or Business Management, OR -Associates degree with 2 years of technical experience.

• Tooling Skills: *Familiarity of Service Now and Azure DevOps capabilities will be key as the process leverages them both.

-Service Now (doesn't have to be in depth on everything, but experience with things such as request forms, assignment groups and general navigation/use -Azure DevOps - Kanban boards and general navigation/use

Skills required:

-Bachelor's degree and training/experience in Information Technology or Business Management, OR -Associates degree with 2 years of technical experience.

• Evidence of strong communication, organization, problem solving and facilitation skills.

• Knowledge of business systems and interfaces including IT domain and technical process flows.

• Evidence of strong interpersonal skills including meeting management and organizational skills.

• Demonstrated history of continuing education in personnel and administrative processes.

Preferred Skills & Experience:

• One to two years of related clinical experience

Job Summary:

• This position serves as a liaison primarily to internal IT Divisions.

• Routinely interacts with IT vendors and provides technical interpretation for required services.

• Independently manages multiple small to single medium-scale IT internal business projects from inception to close, including resource management, risk identification and mitigation, quality assurance and change control.

• Ensures communication between and among business proponents, stakeholders and IT management regarding assignments.

• Contributes and leads improvement efforts of established guidelines, tools, templates and methodologies.

• Continuously demonstrates effective use of group facilitation, team building and conflict resolution skills.

• Tracks and communicates work unit activities and has broad general knowledge of information technology and institution activities.

• Participates in or leads process or quality improvement efforts.

Benefits + Perks

Comprehensive Benefit Plan

Hollstadt offers a competitive and comprehensive benefit package which includes Medical, Dental, Vision, Long Term/Short Term Disability, and Life Insurance. With three different medical plans to choose from, you can enroll in the coverage you need from single to family, or anywhere in between!

Remarketing Process

Hollstadt is based on retention and relationships. We get to know your strengths and career wishes throughout your assignment and then start remarket discussions 6-8 weeks prior to your end date. By being proactive, we are able to keep your down time between assignments as short as possible, unless you choose otherwise.

Professional Development

Hollstadt offers free bi-weekly training courses for our consultants as well as on-demand access to past sessions through our consultant portal. Trainings give our consultants the continuing education they need to excel on their projects.

401k + Matching

One popular benefit is our 401(k) match on the first 4% of your contributions. Hollstadt wants to help you reach your long-term financial goals and understands that planning for your future is critical. Consultants also have access to support from a Financial Advisor.

Bonus Opportunities

We appreciate and reward loyalty. Join Hollstadt, stay for 5 years, and we'll give you a $5,000 Longevity Award bonus! Additionally, we know great talent knows other great talent. If you are on contract with Hollstadt and refer one of your connections who gets placed, we'll pay you $1,000!

Ongoing Support & Networking

We have made a significant investment in building a support program for our consultant team - so you never have to feel like you are going it alone. We also have a Consultant Coach program which acts like a 'work buddy' to provide a safe ear for questions or concerns at your client site.