IT Assistant

JP McHale Pest Management is seeking a motivated and tech‑savvy IT Assistant to join our growing team. This position is ideal for someone who enjoys troubleshooting technology issues, helping others, and working in a collaborative environment. The IT Assistant will provide day‑to‑day technical support to employees across the organization, helping to ensure reliable access to systems, hardware, software, and applications. This role will support both daily IT operations and ongoing technology initiatives. This is a great opportunity for someone looking to develop their career within Information Technology while gaining hands‑on experience in a fast‑paced business environment. Essential Job Functions and Duties Provide first-level technical support for hardware, software, printers, and network‑related issues Troubleshoot and resolve technical problems in a timely manner Assist with computer setup, user accounts, password resets, and equipment configuration Support employee onboarding and offboarding from an IT perspective Maintain inventory of IT equipment and technology assets Assist with software updates, system maintenance, and security practices Document support issues and maintain basic technical documentation Support the IT team with ongoing projects and company initiatives Experience, Education, and Skills Required Degree or equivalent experience in Information Technology or related field Basic knowledge of operating systems, Microsoft Office, hardware, and networking Strong communication and customer service skills Excellent troubleshooting and problem-solving abilities Strong organizational skills and attention to detail Ability to work independently and as part of a team Preferred Qualifications Familiarity with Microsoft 365 environments Experience with inventory tracking or ticketing systems Why work for JP McHale Pest Management? We offer: Health Benefits Medical, dental and vision coverage Company-paid life insurance Company-paid short‑term disability Optional supplemental benefits Enrollment eligibility begins first of the month following date of hire Financial Assurance 401(k) plan with company match Weekly pay Team Member reward and recognition program And More Paid Time Off Opportunities to participate in community events Equal Opportunity Employer We are an equal opportunity (M/F/V/D) employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law. #J-18808-Ljbffr Dormont Manufacturing Co