Quality Analyst

Job Description

Job Description

LOCATION

1140 Wehrle Drive, Buffalo, NY 14221

Reporting to the Director of Enterprise Applications, the Quality Assurance (QA) Analyst plays a critical role in ensuring the reliability, performance, and integrity of our software ecosystem. Operating in a hybrid environment, this role bridges the gap between traditional quality assurance and modern automated engineering.

Utilizing a blend of foundational testing logic, robust API validation, and AI-assisted automation frameworks, the QA Analyst will actively collaborate with development teams to identify defects early in the lifecycle and streamline the continuous integration pipeline. This position is ideal for a high-potential professional with 1–2 years of experience who is eager to scale their automation capabilities and drive engineering efficiency within a fast-paced environment.

• Early Defect Detection: Collaborate with the development team early in the development lifecycle to isolate bugs, clarify requirements, and prevent defects from reaching production. Requirements traceability will be a metric of future success.

• API Validation & Interoperability: Conduct rigorous testing at the API layer to validate backend logic, ensure data integrity across services, and confirm seamless communication with third-party software applications.

• Data Integration & Verification: Working with senior members of the enterprise team, write and run database queries to inspect data pipelines, verify back-end triggers, and ensure information flows accurately throughout the enterprise ecosystem.

• Automated Framework Development: Build, maintain, and execute automated regression test suites to systematically replace manual testing workflows and shorten the release lifecycle.

• AI Tool Utilization: Leverage modern, AI-assisted engineering and automation tools to draft test cases, generate scripts efficiently, and optimize test coverage within continuous integration (CI/CD) pipelines.

• Onsite Collaboration & Operations: Actively participate in sprint planning, engineering reviews, and cross-functional problem-solving during required onsite days at the Buffalo, NY office.

• 1–2 years of professional software quality assurance experience, with a focus on web applications, integration testing, or automated pipelines.

• Strong technical troubleshooting skills and the ability to systematically trace bugs across backend APIs, databases, and frontend interfaces to isolate root causes.

• Proven integrity in handling sensitive corporate information, proprietary business logic, and live production or test data with strict confidentiality.

• Excellent verbal and written communication skills, with a strong customer service mindset when translating technical bugs into actionable feedback for developers, business analysts, and leadership.

• Practical exposure to API testing tools (e.g., Bruno or Postman), database query writing, and automated or AI-assisted testing tools.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are

• The physical demands here are representative of those that must be met by an employee to perform the essential functions of this job successfully.
• The employee frequently is required to stand; walk, talk and hear. The employee is occasionally required to climb or balance; stoop, lift and/or move light weight items. Specific vision abilities required by this job include close vision, for viewing a computer terminal distance vision, peripheral vision, depth perception vision for moving objects and ability to adjust focus.
• This position is not substantially exposed to adverse environmental conditions.
• Reasonable accommodations will be considered on a case-by-case basis.