Senior Facilities Manager

Senior Facilities Manager (M2)Transform facilities at JLL with your leadership experience as a Senior Facilities Manager on a technology client account.Location: San Jose, CA 95141 (South San Jose)Work Schedule: Onsite, M-F, 8:00 AM - 5:00 PM + on callTravel Requirements: 20% domestic travel (CA, WA, AZ, and CO)Reports to: Regional Operations ManagerEstimated base salary range: $140,000 - $170,000What this job involves:As a Senior Facilities Manager at JLL, you'll take ownership of comprehensive facilities operations for a complex portfolio of commercial properties, ensuring exceptional service delivery that directly impacts our clients' business success. In this strategic leadership role, you'll orchestrate day-to-day building operations while developing long-term facilities strategies that align with client objectives and industry best practices. You'll lead a team of facilities professionals, manage vendor relationships, and serve as the primary point of contact for all facilities-related matters. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and your expertise will be instrumental in creating environments where businesses and people can thrive. This position requires a dynamic leader who can balance operational excellence with strategic planning, financial acumen with people management, and technical expertise with exceptional client service. You'll be empowered to implement innovative solutions that enhance building performance, optimize costs, and deliver measurable value to stakeholders.What your day-to-day will look like:Oversee all aspects of facilities operations including soft services, janitorial, snow removal, landscaping, HVAC, electrical, plumbing, life safety systems, and building automation to ensure optimal performance and regulatory complianceLead, mentor, and develop a team of facilities professionals, fostering a culture of accountability, continuous improvement, and service excellenceDevelop and manage annual operating budgets, capital improvement plans, and financial forecasts while identifying cost-saving opportunities without compromising service qualityServe as the primary client liaison, building strong relationships through proactive communication, strategic planning sessions, and responsive problem-solvingCoordinate and oversee preventive maintenance programs, vendor contracts, and service agreements to maximize asset lifecycle and minimize downtimeEnsure compliance with all local, state, and federal regulations including building codes, safety standards, environmental requirements, and accessibility guidelinesConduct regular property inspections, risk assessments, and performance evaluations to identify improvement opportunities and address issues proactivelyLead special projects including renovations, system upgrades, and sustainability initiatives from conception through completionPrepare comprehensive reports, presentations, and analytics that demonstrate operational performance, financial trends, and strategic recommendationsRequired qualifications:Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field, or equivalent combination of education and experienceMinimum of 7 years of progressive facilities management experience, with at least 3 years in a leadership role managing complex commercial propertiesDemonstrated expertise in building systems including HVAC, electrical, plumbing, fire/life safety, and building automation systemsProven track record of managing multi-million dollar budgets and delivering measurable cost savings while maintaining service excellenceExperience managing Class A office buildings, corporate headquarters, corporate campuses, or multi-site portfolios exceeding 500,000 square feetStrong leadership and people management skills with experience hiring, training, developing, and retaining high-performing teamsExcellent client relationship management abilities with a service-oriented mindset and strong communication skills across all organizational levelsComprehensive knowledge of local, state, and federal regulations governing commercial property operations, safety, and environmental complianceProficiency with computerized maintenance management systems (CMMS), MS Office Suite, and facilities management software platformsPreferred qualifications:Advanced degree (MBA, Master's in Facilities Management, or Engineering) or relevant professional certifications such as CFM, FMP, LEED AP, or PEBackground in sustainability initiatives, energy management programs, and green building operations with demonstrated resultsExperience implementing innovative technologies such as IoT sensors, smart building platforms, or predictive maintenance solutionsPrevious experience working in a corporate real estate services or third-party facilities management environmentStrong analytical skills with experience in data-driven decision making, performance metrics development, and continuous improvement methodologiesPlease submit your application with an updated resume, location, and contact information. If you're a current JLL employee, please apply using the Internal Career Site.