Night Auditor - Miami Lakes Hotel on Main

Job Description Miami Lakes Hotel on Main A Graham Hospitality Property | A Division of The Graham Companies Are you a detail-oriented professional who thrives in a fast-paced hospitality environment? Join the team at Miami Lakes Hotel on Main , the only full-service resort-style hotel in the Miami Lakes area. Perfectly situated on vibrant Main Street, our hotel is surrounded by upscale boutiques, a 17-screen Cineplex, and over a dozen dining options — all just steps from our doors. As part of Graham Hospitality , a division of The Graham Companies , we are proud to deliver exceptional guest experiences rooted in service excellence and community. Position Overview The Night Auditor plays a vital role in ensuring a seamless guest experience while overseeing nightly front desk and financial operations. This position combines hospitality, customer service, and accounting responsibilities to support the hotel’s operational and financial accuracy during overnight hours. If you enjoy working independently, providing outstanding guest service, and ensuring precision in financial reporting, this opportunity is for you. Key Responsibilities Perform nightly audit procedures and balance daily transactions from all departments Manage overnight front desk operations, including guest check-ins and check-outs Verify guest payments and resolve billing discrepancies Prepare and distribute daily financial reports Create invoices, process billing, and manage vendor or contractor payments as needed Schedule wake-up calls and fulfill concierge-style guest requests Respond to guest inquiries, concerns, and complaints with professionalism and urgency Ensure all end-of-day procedures are properly completed across departments Answer calls regarding reservations and general hotel information Maintain accurate documentation and records Perform additional duties as assigned to support hotel operations What You Bring High School Diploma (preferred) Strong computer proficiency (data entry, accounting systems, invoicing, word processing) Prior hotel front desk or accounting experience preferred OPERA system knowledge a plus Exceptional customer service and problem-solving skills Strong written and verbal communication skills Ability to multitask, prioritize, and meet deadlines in a fast-paced environment Excellent attention to detail and organizational skills Ability to work independently with minimal supervision Bilingual (English/Spanish) preferred Why Join Graham Hospitality? At Miami Lakes Hotel on Main, we believe in taking care of our team just as well as we take care of our guests. We offer a competitive and comprehensive benefits package, including: Generous Paid Time Off Strong Pension Plan 401(k) with Company Support Medical, Dental & Vision Insurance Life Insurance Paid Parental Leave Employer-Paid Short-Term & Long-Term Disability Become part of a team where service, excellence, and opportunity come together. #J-18808-Ljbffr The Graham Companies