Administrator, Billing & Rating - TForce Freight

Job Description Job Summary: The Billing & Rating Administrator is responsible for processing bills; creating and distributing various billing reports; printing, reviewing, and assembling invoices; preparing billing adjustments; and performing research as needed. The candidate must exercise great attention to detail to ensure all steps of the system billing process are followed in the proper order. Job Responsibilities Ensures accuracy of customer records. Responds to customer inquiries as needed. Identifies, researches, and resolves any errors or customer disputes. Edits billing-related information, updates customer's invoicing, and ensures proper support documentation is included. Reviews customer contracts for new pricing and updates customer exception lists. Creates and processes manual billing entries. Reviews and compares billing to customer rates. Processes transportation records through key entry. Adds and maintains customer account information and requirements within various billing systems. Implements customer pricing rates and contractual information within various rating systems. Job Requirements U.S. citizen or otherwise authorized to work in the U.S. Employer will not sponsor visas for position. Must be located in the same geographic location as the job or willing to relocate Excellent verbal and written communication skills, with the ability to effectively and professionally present information and respond to others Strong organizational, time management, analytical, and problem solving skills Ability to multi-task in a fast-paced environment Proficient inMicrosoft Office Suite,specifically Excel Job Info Job Identification 5879 Job Category Customer Experience Posting Date 05/18/2026, 08:00 PM Apply Before 06/18/2026, 04:00 AM Degree Level High School Graduate Job Schedule Full time Locations 9954 Mayland Drive, Suite 3000, Henrico, VA, 23233, US (On-site) #J-18808-Ljbffr TForce Freight