General Manager | Blind Salamander
Omni Hotel
Omni Barton Creek Resort & Spa Nestled in the scenic Texas Hill Country just minutes from downtown Austin, Omni Barton Creek Resort & Spa is a premier destination for luxury, leisure, and world-class hospitality. Our associates are the heart of our success - a dedicated, passionate team who bring to life the warmth, elegance, and service excellence that define the Omni brand. Joining our team means becoming part of a culture built on respect, gratitude, and empowerment. Here, every associate has the opportunity to grow through comprehensive training, mentorship, and career advancement within one of the hospitality industry's most respected companies. From championship golf and award-winning dining to a rejuvenating spa and stunning natural surroundings, Omni Barton Creek offers an inspiring environment to work, learn, and thrive. If you are driven, personable, and passionate about creating exceptional guest experiences, you'll find your perfect match at Omni Barton Creek Resort & Spa.
JOB PURPOSE
The Restaurant General Manager is responsible for managing the daily operations of our restaurant, including the selection, development and performance management of employees. In addition, they oversee the inventory and ordering of food and supplies, optimize profits, ensure guest and associate satisfaction. Financial Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs. * Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures Food safety and planning- Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
- Responsible for ensuring consistently high quality of food preparation and service.
- Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
- Manage food and beverage costs. Supervise portion control and quantities of preparation to minimize waste.
- Ensure impeccable service at all touch points as part of the dining experience.
- Conduct regular audits of steps of service and service style.
- Partner with our departments to optimize guest experience.
- Develop a culture that fosters a luxury experience for the guest.
- Recognize special occasions in a genuine and thoughtful way.
- Ensure that proper Ecosure and State food safety practices & procedures are in place to protect employees and guests.
- Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured.
- Manage shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness.
- Investigate and resolve complaints concerning food quality and service.
- Provide direction to employees regarding operational and procedural standards and policies.
- Responsible for direct hiring, supervision, development and corrective action of employees.
- Continue orientation and oversee the training of new employees.
- Develop employees by providing ongoing feedback, establishing performance expectations and
- Must have at least 4+ years in a Management Role, preferably in an upscale environment.
- Knowledge of computers (MS Word, Excel)
- Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, food safety, company policies and procedures, personnel management, recordkeeping, and preparation of reports
- Deep Wine Knowledge with beverage certification preferred
- Responsible alcohol service certification required
- Self-discipline, initiative, leadership ability and outgoing.
- Pleasant, polite manner and a neat and clean appearance.
- Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards.
- Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
- Must possess good communication skills for dealing with diverse staff.
- Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities.
- Ability to determine applicability of experience and qualifications of job applicants
- Must be able to work varied hours including nights, holidays and weekends
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