Insurance Customer Service Rep

Job Description

Job Description

Join a team that cares about our customers and you! Eugiene Marzette in Clovis, California, is looking for an experienced and committed individual to join our team as a Full-Time or Part-time Insurance Customer Service Rep. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.

Base hourly $17.00 to $20.00+ Based on Experience.

Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Life Insurance

Mon-Fri Schedule

Career Growth Opportunities

Base Salary Plus Commissions

Advancement Opportunities

Long-Term Career Growth

Mentorship with Established Agent

Pay Raise Opportunities

Paid Continuing Education

Licensing Assistance

Professional Work Environment

Evenings Off

Holidays Off

Paid Holidays

Bonus Opportunities

Weekends Off

Paid Sick Leave

Dental Insurance

Vision Insurance

Responsibilities

• Process customer policy change requests.
• Provide exceptional customer service and support.
• Develop and maintain client relationships.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
• Provides on-going support to insurance clients as needed.

Requirements

• A Property & Casualty insurance license is a Bonus, but will train if you do not have it.
• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Proficiency to multi-task, follow-thru and follow-up.
• Works well with other employees and is a team player with a positive attitude.
• Bilingual, fluent in both English and Spanish is beneficial.
• Commitment to excellence, willingness to work hard, and willingness to go the extra mile.