DIVISIONAL MANAGER - SVCS/OPS ($20 - $50M) NORTH ISLAND COMPLEX

Job Description - DIVISIONAL MANAGER - SVCS/OPS ($20 - $50M) NORTH ISLAND COMPLEX Job Number: 260002CM Primary Location: North Island Organization: North Island Pay Range: $63,559 - $82,049 based on experience. Job Summary Manages a variety of retail services and staff functions. Duties and Responsibilities Manages operations which may include all or a substantial combination of outlying stores, personalized services, vending food, automotive warehouses, facilities maintenance and administrative functions. Controls financial performance and identifies and exploits areas of business opportunities. Provides guidance and assistance to the General Manager on administrative and operational matters; recommends and implements approved NEXCOM changes in policies and procedures to improve operations and collaborates with managerial personnel on procedural changes affecting the overall NEX operations. Responsible for inventory control, customer service programs, and operational reporting; functions as Contracting Officer Technical Representative (COTR) for various vendor contractors. Directly or through subordinate supervisors is responsible for the full range of personnel disciplines. Analyzes financial statements and other pertinent data to evaluate operational efficiency; develops and controls an operating budget to include direct and indirect costs, sales and profits; conducts budget reviews and makes adjustments. Responsible for facility maintenance, equipment, facility improvement projects and fixed assets; ensures compliance with safety, security and fire prevention policies for all facilities. Carries out EEO policies and communicates support to subordinates. Reports to the General Manager, performs other related duties as assigned, and must file a Financial Disclosure Report (OGE Form 450) as required. Qualifications General Experience : 3 years of responsible work that enabled the applicant to gain a general knowledge of merchandising, retail practices and processes, skill in dealing with others in person-to-person work relationships, and the ability to exercise mature judgment. Substitution of Education for Experience : 1 year of academic study in a food or management related program above the high school level may be substituted for 9 months of experience, up to a maximum of a 4‑year bachelor’s degree for 3 years of general experience. Specialized Experience : 4 years of progressively responsible experience that provided knowledge of retail and/or service-type operations practices, procedures, and merchandising such as sales promotion, display of merchandise and/or services; developing and improving operational plans and controls, maintaining inventory levels and stock controls, customer services; supervisory experience; and maintaining effective sanitation, security and safety regulations or similar work that demonstrates the knowledge and abilities to manage retail and/or services area. #J-18808-Ljbffr Navy Exchange Service Command