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Customer Experience Enablement Manager Scale CS & Adoption

EliseAI

A progressive tech company in New York is looking for a Customer Experience Enablement Manager to enhance training programs for Customer Success Managers. You will oversee onboarding, develop ongoing curriculum, and ensure alignment with various teams to improve customer experiences. The candidate should have 3-5 years of experience in customer success roles and be comfortable with ambiguity. This position offers competitive compensation and benefits including equity. #J-18808-Ljbffr

Vacancy posted 1 day ago
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