Customer Experience Enablement Manager Scale CS & Adoption
EliseAI
A progressive tech company in New York is looking for a Customer Experience Enablement Manager to enhance training programs for Customer Success Managers. You will oversee onboarding, develop ongoing curriculum, and ensure alignment with various teams to improve customer experiences. The candidate should have 3-5 years of experience in customer success roles and be comfortable with ambiguity. This position offers competitive compensation and benefits including equity. #J-18808-Ljbffr
$150k - $190k
...costs, and improve the experience for everyone.... ...EliseAI is seeking a Customer Experience Enablement Manager to design, execute,... ...is equipped to drive adoption, retention, and expansion... ...roadmap for the CS organization. Accelerate... ...massive. We’re scaling fast, solving real client...SuggestedWork at officeLocal areaRelocation$185k - $215k
...Enablement Program Manager You'll be the first Enablement Program... ...Manager embedded with Customer Success as we evolve... ...through AI workflow adoption & utilization, and developing... ..., and training experiences that change behavior... ...partner closely with CS leadership and cross-...SuggestedLocal area- ...systems together and scale ideas for impact... ...with our customers in a scalable way... ...they successfully adopt n8n and are in a... ...customer experience. Customer Success Management Onboard new customers... ...learnings to help the CS team improve... ...care about. AI enablement – We believe in...SuggestedContract workTemporary workLocal areaRemote workVisa sponsorship
- ...condition monitoring experience, with a passion... ...the assets our customers care for every day... ...Customer Success Enablement Manager to elevate how... ...leveraging existing CS training... ...QuickSight to ensure adoption, data accuracy, and... ...Experience developing and scaling playbooks,...SuggestedRemote work
- ...creating an employee experience rooted in purpose,... ...for We are seeking a SCALE SMB Customer Success Manager to work with our Small... ...(onboarding, adoption, optimization, expansion... ...onboarding journeys. Product enablement webinars and office... ...within SFDC and CS tools to enable...SuggestedWork at officeLocal areaRemote work
- ...quoting product has scaled to thousands of... ...26, and gained adoption across many of... ...with the CS team, Product,... ...Client Success Manager to own strategic... ...management and client experience. We’re tackling... ...hundreds of customers and thousands... ...working with AI‑enabled or workflow...Full timeFor subcontractor
- ...Title: Customer Experience Systems Manager Location: Remote | Flexible C2C not available... ...and every customer need, enabling better‑fit matches and faster... ...and reporting across CS systems Collaborating with... ...improvements Curiosity around scaling customer success programs...Permanent employmentFull timeContract workPart timeRemote workFlexible hours
$99.44k - $124.3k
...finance platform that enables companies to... ...intuitive spend management, bill pay, and travel... ...tasks for customers so they can focus... ...What you’ll do As a Scaled Customer Success... ...will ensure their experience with Brex is seamless... ..., drive product adoption, and surface...Work at office- ...Customer Success Manager PointOne is reinventing how law firms... ...round and rapid customer adoption, we're expanding our... ...have 1-3 years of experience in a customer-facing... ...we deliver value at scale. Build strong relationships... ...for scaling the CS function Help turn...
- ...ROAS for brands. By enabling Tier 1 retailers... ...Impact We’re seeking a Customer Success... ...the Osmos platform, manage complex enterprise... ...continually drive adoption, upsell, and renewal... ...ensure seamless client experiences. Be the voice of... ..., Enterprise Scale: Fast‑paced innovation...Contract workWorldwideShift work
$90k - $130k
...Customer Success Manager – Resilience | Remote (US) Resilience is... ...key accounts, drive adoption, and ensure measurable... ...account management experience, with at least 2... ...exposure Optimize and scale customer success playbooks... ...training and enablement sessions to ensure deep...Full timeRemote workFlexible hours$156k - $200k
...teachers. Our platform enables educators and administrators... ...organizations. As we scale, we’re looking for a Customer Success Manager who can build strategic... ...help districts not only adopt technology, but win internal... ...at least 2 years of experience working with large portfolios...Full timeRemote work$107.2k - $199.2k
...We are building a Customer Success function that... ...customers as they adopt new AI-driven... ...define how the product scales within a global... ...Customer Success Manager will work closely... ...Deliver training and enablement for end users and... ...bring:* 4–6+ years of experience in Customer...Work at officeLocal areaFlexible hours2 days per week3 days per week$80k - $110k
...at Instinct, is remote. The Scaled Customer Success Manager is the engine behind... ...Reporting directly to the VP of CS, you build and continuously... ...improve a smart, automated experience that helps veterinary teams... ...takes to get a team to truly adopt something new. And when you...Immediate startRemote work- ...Ardoq LLC is looking for a Scaled Customer Success Manager based in New York. In this role, you will drive scalable customer engagement while managing... ...data insights, and working collaboratively with CS leadership and other departments. This remote-eligible position...Remote work
- ...A dynamic startup addressing supply chain challenges is looking for a Customer Success Manager to manage customer relationships, drive adoption, and ensure renewals. You will lead onboarding sessions and monitor customer engagement to identify improvement opportunities...Remote work
$75k - $95k
...exceptional online experience to their constituents... ...creating an exceptional customer experience. (Maybe... ...’s you?) About our Scaled Customer Success Manager The Scaled Customer... ...Scaled CSM Focuses On Enabling Customers To Successfully onboard and adopt the platform...Work at officeRemote work- ...required) The Senior Customer Success Manager, US is a strategic and... ...onboarding and adoption while also advising clients... ...best practices to enable success. They work closely... ...systems that can scale to other areas of the... ...improve product, client experience, and internal...Work at officeRemote work
$171k - $235k
...The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the... ...implementation and adoption, helping them achieve... ...manage onboarding, support enablement paths, and assess... ...of exceeding targets. Experience owning the renewal process...$90k - $165k
...entirely new category to enable widespread compliant adoption of digital assets... ...and automates customers’ tax reporting and... ...compliance challenges at scale amidst an ever-... ...a Customer Success Manager overseeing our Accounting... ...best-in-class user experience by assisting with...$92k - $102k
...Role We're looking for a Customer Success Enablement Manager to own how our CS team learns — from day... ...and run the full ramp experience for every new CS hire,... ...culture of learning as we scale. Responsibilities... ...— access, enablement, adoption, and best practices....Work at office$130k - $135k
...Contract Lifecycle Management, a Fortune Great... ...) is a technical, customer-facing role focused... ...customers achieve deep adoption and measurable... ...realization Scale outcome-based plays... ...streamlined or improved; enable customers to use... ...Key Skills: Experience : 3+ years of...Full timeContract workWork at office- ...companies run support and customer success in real time. We’re... ...to build. We don’t believe scale should mean worse customer experience. We believe that by using... ...you'll do Join our scaled CS Team: Work alongside our Scaled CS team to manage a high-volume portfolio while...Full timeWork at officeRelocation
- ...Saviynt is seeking a Senior Customer Success Manager to oversee a portfolio of 35–38 accounts in the Scale business segment. This role will be essential in driving customer... ...and satisfaction while maximizing product adoption and providing insights for continuous improvement...
$200k - $250k
...next-generation, global management consulting group.... ...employee engagement and adoption. This is achieved through... ...and coaching, large-scale transformation, strategic... ...& Workforce Enablement lead will help clients... ...consulting with proven experience delivering change, operating...Work at officeLocal areaWorldwideVisa sponsorshipWork visaFlexible hours3 days per week$173.84k
...you are, with the global scale, support, inclusive culture... ...and build an exceptional experience for yourself, and a better... ...Business Transformation – Customer Experience Design (Manager) (Multiple Positions) (170... ...in our team‑led and leader‑enabled hybrid model. Our expectation...Full timeWork experience placementSummer holidayMonday to FridayFlexible hours- ...They are seeking a Customer Success Lead to join... ...and long-term adoption of complex software across large-scale, global organisations... ...Strategic partnership: Manage relationships with... ...have 2+ years of experience in management consulting... ...or have worked in CS for companies...Work at office
$120k - $130k
Customer Experience Manager New York City, NY | Hybrid (3 days/week in office) | Full... ...through onboarding, adoption, and long‑term success to improve... ...how they operate and scale. You’ll manage a blended book... ...proactive outreach and structured enablement. You’ll be part of the...Full timeContract workWork at officeLocal areaFlexible hours3 days per week- ...leader in digital adoption, we started the... ...revolution - enabling organizations... ...better equipped to manage future change.... ...are seeking a Customer Success... ...Ownership Build and scale playbooks, documentation... ...or leadership experience preferred.... ...with CS, TAs, Support,...Work at officeImmediate start
- ...Overview Job Title: Customer Success Manager Position Type: Full-Time, Remote... ...relationships, drive product adoption, and ensure renewals and growth... .... Requirements Required Experience & Skills (Minimum): 2–3... ...(Salesforce, HubSpot) and CS platforms (Gainsight, ChurnZero...Full timeContract workRemote work
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