Fulfillment Associate

Fulfillment AssociateWe are looking for a hands-on, dependable Fulfillment Associate to help unbox, configure, clean, and prepare headsets for shipment.This role is well suited for someone who enjoys hands-on, active work in a steady fulfillment environment. Day to day, you will unpack headset equipment, follow setup instructions, prepare completed kits for shipment, and help keep the workflow organized and moving.Key ResponsibilitiesInventory & FulfillmentOpen boxes and unpack headset equipment and accessoriesConfigure headsets following step-by-step instructionsAssemble headset kits with straps, face pieces, chargers, cases, and cleaning suppliesClean and prepare headset equipment before it is packed for shipmentPack completed headset kits for patient ordersKeep the work area organized and ready for the next batch of equipmentThe Ideal CandidateYou are dependable, punctual, and comfortable staying busy with hands-on work. You do not need a role built around planning, forecasting, analysis, or meetings. You are happiest when the expectations are clear: open boxes, follow the configuration steps, prepare the equipment correctly, and move on to the next headset. This is not a desk job or a strategy role. It is hands-on production support for headset fulfillment.QualificationsRequiredDependable and punctual, with flexibility during periods of higher volumeCareful attention to detail when following configuration and packing stepsComfortable with repetitive, hands-on workBasic comfort using a computer or device to complete headset setup stepsAble to follow written procedures consistentlyAbility to lift and handle equipment and packages as part of daily fulfillment dutiesReliable transportation to Needham, MAPreferredPrior experience in warehouse operations, shipping and receiving, stockroom, or retail backroom workWhat Success Looks LikeIn this role, success means:Headsets are unboxed, configured, cleaned, and packed accuratelyYou stay busy and keep the work moving throughout the dayYou follow instructions consistently and flag anything that does not look rightYou are reliable, productive, and ready to do the same hands-on work again the next dayAbout XRHealth IncXRHealth provides FDA-registered virtual reality therapy solutions for physical, cognitive, and behavioral health. Through XRHealth America, our U.S. business, we operate an accredited DME (durable medical equipment) operation. The equipment that leaves our facility goes directly to patients.