Front Desk Representative

Future Opening: Front Desk Representative Job Title: Front Desk Representative Practice: The Heart Institute of Venice Location: Venice, Florida Employment Type: Full-Time About The Heart Institute of Venice The Heart Institute of Venice is a patient-centered healthcare practice dedicated to providing high-quality cardiovascular and primary care services. We are committed to excellence, compassion, and professionalism in every patient interaction. Position Summary We are seeking a friendly, organized, and reliable Front Desk Representative to serve as the first point of contact for our patients. This role is essential to ensuring smooth front-office operations, excellent patient service, and efficient communication between patients and clinical staff. Key Responsibilities Greet and assist patients in a professional and courteous manner Answer incoming phone calls and route inquiries appropriately Schedule, confirm, and manage patient appointments Check patients in and out efficiently Verify patient demographics, insurance information, and referrals Collect co-payments and provide receipts as required Maintain accurate patient records in the EMR system Coordinate with clinical staff to ensure efficient patient flow Maintain front desk organization and cleanliness Ensure compliance with HIPAA regulations and office policies Qualifications & Requirements High school diploma or equivalent Previous experience in a medical office or healthcare setting preferred Excellent communication and customer service skills Strong organizational and multitasking abilities Basic computer skills and familiarity with EMR systems Knowledge of medical terminology and insurance verification is a plus Professional demeanor and positive attitude Competitive pay based on experience Supportive and team-oriented work environment Training and growth opportunities How to Apply Interested candidates should submit their CV/resume to View email address on click.appcast.io or contact Human Resources, View phone number on click.appcast.io The Heart Institute of Venice for additional information. #J-18808-Ljbffr THE HEART INSTITUTE OF VENICE PLLC