Travel Consultant I - Fort Shafter

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. In this role, you’ll join our U.S. Military and Government team, specializing in seamless travel management services to our federal clients. As a Travel Consultant, you will provide outstanding customer service to defense & government travelers before, during, and after their business trips. What You’ll Do Create and complete travel arrangements (air, hotel, car, rail) Ensure reservations are built according to client standards and preferences. Act as a trusted advisor by offering informed and insightful recommendations that provide the best travel experience. Handle basic and moderately complex bookings that may be non‑standard and multi‑destination, including ticket exchanges and complex fares. Raise the most complex bookings to more experienced staff. Assignments include both routine and non‑routine work. Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up‑to‑date. Salary: $36,000 to $44,000 annually What We’re Looking For English fluent – written and spoken. Second language a plus. Good verbal and written communication skills. Basic MS Office skills. A genuine passion for high‑quality customer service. Strong teamwork skills. A positive, “can do” attitude. Willingness to learn and grow. We accept Military experience/certifications as a substitute for some requirements. Because this role supports a United States Federal Government client, the successful candidate must be a U.S. Citizen; authorization to work in the United States alone is not sufficient. Employment is contingent upon the ability to meet government eligibility requirements, including the successful completion of both company and government background investigations, which may include a review of criminal history and credit records. Location Fort Shafter, Hawaii, United States All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. #J-18808-Ljbffr American Express Global Business Travel