Retention Outreach Coordinator - UPK Daly
$40kPhipps Houses
Retention Outreach Coordinator - UPK Daly
Job Category: Human Services Requisition Number: RETEN002321
Posted: June 26, 2026
Full-Time Salary: $40,000 USD per year
Location: New York, NY 10010, USA
Job Details
Description
Phipps Neighborhoods is a 41-year-old multi-service nonprofit providing a comprehensive network of educational and work-readiness programs, as well as critical community resources to more than 10,000 children, teens and adults each year in targeted communities across the Bronx and Manhattan. These programs include: 3K, Universal Pre-Kindergarten, after-school, summer camp, literacy and ESOL, HSED, college prep, work readiness, resident support, family programs and more.
Position Summary:
The Retention Outreach Specialist will establish a strong rapport with the parents and guardians of the students attending the preschool and serve as a liaison between the school and the families. They will recruit and register students as well as update families on all things concerning the child while at school. This position also consists of, but is not limited to, covering for classroom staff, preparing daily meals and completing clerical tasks.
Duties and Responsibilities
- Establish rapport and communicate with families.
- Determine eligibility for Extended Day students receiving childcare.
- Accept childcare payments from families.
- Recruit families to enroll their children into programs.
- Complete the registration process with families both on paper and on the online portals including WES, Myschools and Vendor Portal.
- Keep student documents on file and up to date.
- Cover teachers during their lunch breaks and absences.
- Receive food from the vendor, prep and deliver it to classrooms.
- Work with director to complete administrative and clerical requirements.
Position Requirements:
- Minimum High School Diploma or GED required
- At least 3 years prior experience
- Prior experience working in early childhood preferred
- DOE/DOI/PETS Fingerprint Clearance
- CBC Clearance
- SCR clearance
- Child Abuse and Maltreatment certificate (Must receive online before starting position)
- Infectious Disease Certificate (Must receive online before starting position)
- Food Handlers Certificate (Must receive after starting position)
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Qualifications
Skills
Required
Dependability
Intermediate
Enthusiasm
Intermediate
Follow Through
Intermediate
Verbal Communication
Intermediate
Behaviors
Required
Team Player
Works well as a member of a group
Detail Oriented
Capable of carrying out a given task with all details necessary to get the task done well
Dedicated
Devoted to a task or purpose with loyalty or integrity
Education
Required
High School Diploma or better in General Studies.
Experience
Required
3 years:
At least 3 years of prior work experience
Licenses & Certifications
Preferred
Child Abuse & Maltreatment Cert
Food Handlers Cert
Infectious Disease Cert
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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