Intake Coordinator

As a Wellness Coordinator, you will be the first voice that many women hear when they take the courageous step toward therapy. Your role is to compassionately listen, support, and help match each client with the clinician who is the best fit for their needs. This is a phone-based, client-facing role where youll work independently while being deeply connected to a supportive, mission-driven team.About Colorado Womens CenterColorado Womens Center is a growing and successful mental health organization with exciting opportunities and increasing media attention. Recently featured in OPRAH Magazine and Channel 9NEWS, we are proud to be recognized as a 2024 Colorado Companies to Watch award recipient. As a leader in womens mental health, our work centers on empowerment, healing, transformation, and equality.Our Commitment to Female EmpowermentGuided by our mission and the wisdom of women such as Bren Brown, Oprah, and Michelle Obama (to name a few), we empower women of all ages to find self-acceptance, confidence, and emotional strength through therapy and meaningful personal work. Our culture is rooted in purpose to bring balance to humanity by elevating womens voices and supporting their growth into their fullest potential.This is more than a workplace, and more than a therapy center.It is a movement of women uplifting women redefining mental health, breaking old narratives, and choosing empowerment every day. The women and gender-expansive individuals who work here and those we serve believe deeply in personal transformation and in the power of collective empowerment, knowing that when marginalized voices rise, we all rise.Colorado Womens Center is a place where therapy is reimagined and women step into their power.Learn more about us:WebsiteInstagramCWC Culture Video9NEWS FeatureLocationThis positions primary place of work is located at our beautiful Longmont, Colorado location. Easy access on Ken Pratt Blvd in Longmont, you will love coming to work at our clean modern office suites. What Youll DoServe as the first point of contact for prospective clients via phone, email, and textListen with empathy and guide clients in selecting the best clinician for their needsSchedule and coordinate appointments using our client management systemsMaintain accurate client information and billing details in our electronic health systemsCommunicate clearly, professionally, and compassionately in all interactionsCollaborate with the Intake and Operations teams to ensure continuity of careUphold and follow HIPAA confidentiality standardsParticipate in weekly team meetings and ongoing trainingSupport the Longmont office, including property management and day-to-day operational needsWhat Makes You a Strong FitYou are warm, grounded, and confident on the phoneYou care deeply about womens emotional well-being and agencyYou can stay organized and focused while managing multiple tasksYou enjoy working both independently and as part of a supportive teamYou are dependable, communicative, and proactiveQualifications 1) One of the following:2+ years of experience in healthcare or mental health intake, client coordination, or phone-based sales; orAn associate's or bachelor's degree in a related field 2) Proficiency with Google Workspace 3) Experience using EHR/EMR and CRM systemsNote: Previous experience in a mental health, behavioral health, or wellness intake setting is a plus!More details will be discussed during the initial interview. Please include a detailed cover letter and rsum with your response.ScheduleFulltimeMondayFriday, 9:00 am to 5:00 pmCompensation & Benefits401(k)Medical, Dental, Vision Health InsurancePTO Paid holidaysSick timeBonusesInspiring mission in a great work environmentNOTE: Due to the high volume of applications we receive for this position, including a cover letter will strengthen your application and improve your chances of being selected for an interview.
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