IT Developer

IT Technologist

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

Medtronic is hiring an IT Technologist to play a pivotal role in designing and implementing complex Hyperautomation & AI solutions leveraging multiple capabilities such as Artificial Intelligence (AI/ML), Generative AI, Agentic AI, Intelligent Process Automation (IPA), Robotic Process Automation (RPA), Process Mining and no-code automation that leverage our data warehouse and machine learning platforms and our integrations platform. Your extensive experience and deep understanding will drive the success of our projects and contribute to the overall IT strategy of the organization. As an IT Technologist, you will be a senior member of our technology team responsible for shaping and executing our organization's strategy. Your extensive experience in designing and implementing complex solutions will be crucial in ensuring the business processes are automated across our business and functions.

Responsibilities may include the following and other duties may be assigned:

• Design, develop, and deploy AI-powered experiences using Glean across enterprise use cases (search, Q&A, copilots, summarization, insights).
• Configure and extend Glean internal components, including:
• Glean Connectors (for enterprise systems such as SharePoint, Confluence, Jira, ServiceNow, file systems, etc.)
• Glean Search & Retrieval frameworks (relevance tuning, permissions-aware search)
• Prompt Library & Prompt Engineering for domain-specific AI workflows
• Glean Apps / Actions / Workflows (task execution, integrations, orchestration)
• Knowledge Graph & Metadata configurations
• User roles, access controls, and security configurations
• Troubleshoot, optimize, and enhance Glean-based AI solutions for performance, accuracy, and user experience.
• Build agentic and workflow-driven AI solutions that combine Glean with automation platforms (RPA, APIs, scripts).
• Develop decision + execution flows where Glean acts as the intelligence layer.
• Partner with automation teams to integrate Glean with:
• RPA tools (UiPath / Automation Anywhere or equivalent)
• API-driven enterprise workflows
• Data platforms (knowledge on ETL, Data Lake, Iceberg tables, DW, Structured / unstructured)
• Write clean, maintainable, and testable code using modern development practices.
• Develop integrations using APIs, webhooks, and SDKs.
• Support CI/CD, configuration management, and environment promotion.
• Ensure solutions meet enterprise standards for auditability, compliance, and reliability.
• Participate in the UAT sessions, gather stakeholder feedback and incrementally offer best suitable solution for the requirements with highest level of performance and quality.

Required knowledge and experience:

• 4+ years of experience with an Advanced Degree with minimum of 2 years in Computer Science, Data Science, Business Analytics, or related field.
• Strong programming experience in Python, JavaScript, or similar enterprise languages.
• Solid understanding of REST APIs, JSON, OAuth, authentication & authorization.
• Experience working in enterprise IT environments with security and compliance constraints.
• Deep technical knowledge in one or more of the Hyperautomation & AI technologies such as AI, RPA within platforms such as UI Path, Automation Anywhere, Databricks, Snowflake and Cloud computing.
• Continuous Learning mindset, commitment to staying updated with the latest advancements in AI technologies, tools, and methodologies.
• Building and configuring Glean connectors
• Creating AI-powered search, Q&A, and knowledge experiences
• Working with Glean internal components such as prompt frameworks, search relevance tuning, actions, and workflows
• Experience owning Glean solutions end to end—from setup to production rollout and support.
• Practical experience applying LLMs, prompt engineering, and retrieval-based AI in real-world use cases.
• Understanding of RAG (Retrieval Augmented Generation) patterns.
• Experience working with unstructured enterprise data.
• Strong problem-solving and analytical abilities, with a keen eye for detail and accuracy. Analyze complex scenarios and offer innovative solutions to enhance overall platform and efficiency.
• Effectively communicate technical findings and process insights to non-technical stakeholders, and cross-functional teams.
• Business Acumen: Understanding of business operations and the ability to align AI solutions with organizational goals to drive value
• Practical experience applying LLMs, prompt engineering, and retrieval-based AI in real-world use cases.
• Understanding of RAG (Retrieval Augmented Generation) patterns.
• Experience working with unstructured enterprise data.
• Co-pilot studio knowledge is a plus
• Generative AI, Machine Learning, AI/ML, Glean, Copilot Studio, Databricks, Robotic Process Automation (RPA), Intelligent Automation (IPA), JavaScript, Python, UI Path, Data Science, Software Development, Value Creation, Technologist, Process Automation

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Recruitment Fraud Alert

We are aware of phishing scams targeting job seekers. Please keep the following in mind:

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at View email address on click.appcast.io.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).