Licensed Optician

Job Description

Job Description

POSITION SUMMARY

The Licensed Optician assists the patient with the selection, purchase, adjustment, and dispensing of eyewear. Maintain inventory control and ensure the proper documentation of optical records. Ensure a prescription capture rate in the practice of 75% or greater.

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

MINIMUM QUALIFICATIONS

• High school diploma or GED required
• Current Optician License in State of Florida required
• Two (2) years of experience as an optician in a busy practice required
• Associate's or bachelor's degree in Marketing or related field preferred

ESSENTIAL SKILLS AND ABILITIES

• Proficient computer skills
• Sales Ability
• Exceptional interpersonal skills
• Ability to problem solve effectively and efficiently
• Detail-Oriented
• Ability to answer phone calls in a friendly and enthusiastic manner repeatedly throughout the day
• Possess a caring, patient, and friendly attitude
• Ability to work in a fast-paced environment while maintaining accuracy
• Ability to work well in a team environment
• Self-directed, highly motivated, and ability to multi-task in a fast-paced environment
• Excellent communication skills both verbal and written
• Working knowledge of vision insurance, post-operative Medicare, Medicare Replacement, and Medicaid plans
• Must be team-oriented and work well with others
• Knowledgeable with lenses, frames, and all optical supplies

DUTIES AND RESPONSIBILITIES

• Educate and assist patient with the selection of eyewear in the optical department
• Greet and assist all patients in a friendly manner
• Provide routine cleaning and adjustment services for patients’ eyewear
• Ensure all optical boards and surrounding areas are clean and well stocked at all times
• Order jobs from lab according to practice protocols
• Trouble-shoot eyewear issues with patients to ensure the patient’s needs are met
• Check-in and document all incoming jobs correctly
• Review patient insurance to determine fees due and collect payment from patients on all orders
• Maintain certification while continuing to improve skills and attend all in-service and webinar trainings as directed by leaders
• Maintain accurate records by following proper documentation requirements
• Support the practice core values, mission, vision, and purpose statements to develop and enhance patient experience and care
• Maintain practice confidentiality, follow legal, HIPAA & OSHA guidelines, follow the rules and regulations of the practice as documented in the practice employee manual
• Other duties as assigned

JOB TYPE

• Full-time
• In-Person
• 40 hours per week
• One (1) late night a week

SUPERVISORY RESPONSIBILITIES

None

BENEFITS

• 401(k)
• 401(k) Matching
• AD&D Insurance
• Health Insurance
• Health Savings Account
• Dental Insurance
• Disability Insurance
• Vision Benefits & Discounted Services
• Employee Assistance Program
• Employee Discount
• Life Insurance
• Opportunities for Advancement
• Paid Time Off
• Paid Training
• Professional Development Assistance
• Referral Program

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Eye Specialists of Mid-Florida P.A. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are a drug and tobacco-free workplace.